Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

October 23, 2016

Easy Peasy! I'm just a newbie and was surprised how easy this was to install.

Private Pleasures Ltd
Canada
4 months using the app
May 23, 2016

so easy to install, step by step video to help set everything up.Loving it!

Lrpl Designs
Canada
4 months using the app
March 26, 2017

So far working great, just opened my boutique in house and online a week ago and have 32 subscribers so far! Easy to set up and love the customization of colors.

9lilas
United States
4 months using the app
October 17, 2020

This a great app to have in my website. I'm so impressed with its functionality and creates interest to my site's visitors. Highly recommended app.

luxecai
Philippines
4 months using the app
Smile.io replied October 19, 2020

Thank you so much for leaving us this great review! We're so glad to hear that we're creating interest for your site. 😄

September 19, 2016

Im not completely computer orientated however sweettooth was so easy so setup and use!

Thanks alot!

Tom

Pendulum Supplements
New Zealand
4 months using the app
January 1, 2017

This app is perfect. We have tried many others and keep coming back to this one, so we aren't going to look any further. Don't waste your time looking at others, just go with this one. Excellent. - Alexandria, www.blowoutboutique.ca

Blowout Boutique Ca
Canada
4 months using the app
September 6, 2017

Good APP, first time leave a review and it's positive!

Leokingfashion
China
4 months using the app
Edited October 17, 2017

just recently moved back to Smile, we were stuck on the old dashboard for sweet tooth. Spoke to Tyler and he fixed in in seconds! Thanks Tyler!

great app, easy to setup and use, highly recommend!

Geordievapes
Australia
4 months using the app
January 15, 2022

Superior customer service!! I am absolutely astounded at how helpful and knowledgeable the support team is for this app. I expected to have to deal with agents who would send me a bunch of links to reference files without ever solving the problem I had, but instead I have consistently chatted with unbelievably helpful service agents. Maria was the agent who helped me to integrate the Rewards modal into my site seamlessly and Tessa from the Tech Support team even followed up with more information to make sure I had everything I needed. I will definitely continue to use this app not only for the features, but the super accessible and stellar customer service.

Doses of Melanin
United States
4 months using the app
Smile.io replied January 16, 2022

Wow! It's amazing to receive such a stellar compliment about our outstanding support team. Tess and Maria are truly gems, and we're more than happy to see that you've noticed 🙂

We'll be here to keep the 'superior' customer service going whenever you need it!

- Brandon, Smile Support

May 5, 2016

Great app so far easy to set-up and would recommend

Cmac Trading Limited
United Kingdom
4 months using the app