Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 5, 2020

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
United States
8 months using the app
Smile.io replied March 6, 2020

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊

November 22, 2023

Great services by hannah

Cross Stitch Int
Pakistan
8 months using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

Edited October 12, 2022

The app sent a prompt asking for a review so I obliged.
This app is HORENDOUSLY priced. Yes, there are other options you can use for your store and pay WAY less which I do but I am so disgusted by the sheer audacity of the creators to charge what they do for the most basic of things. There are 3 plans - One for $49 a month, one for $200 a month...Yes, TWO HUNDRED DOLLARS every single MONTH and the last one for $600 monthly. Their free plan is simple and will be enough to get you started with a loyalty program. You won't be able to customize anything about it or add any of your own branding but it will be enough to get going.

Ego Naturals
United States
8 months using the app
Smile.io replied October 13, 2022

Thank you for taking the time to leave us a review. We empathize with how difficult navigating pricing issues can be for merchants and would love to offer you a free trial of any plan you choose. We find that Smile's return on investment far outweighs any initial costs but we also understand that making such a commitment is daunting. We would love for you to enjoy all the benefits of Smile with absolutely no risk to yourself. I have sent an email as well offering to set this up, we hope to hear from you soon!

Sincerely,
Joshua - Smile Team 🧙‍♂️

March 23, 2016

Very easy to set up. Excited to see how it works on the store.

Lavha 2
United States
8 months using the app
August 31, 2016

Easy to set up and customers love it

Be Dainty
United States
8 months using the app
May 15, 2016

Excited to have Sweet Tooth on board, cant wait to see the results.

The Obsession Collection
Australia
8 months using the app
April 17, 2017

Easy to install and customize. looking forward to upgrade plan

Swiftmo
Singapore
8 months using the app
March 10, 2017

Love this program such an amazing to keep customers by giving something back to them

Mini Chic Australia
Australia
8 months using the app
October 25, 2016

This is soon good, i was a frequent shopper before i made my store, and reward points always made me buy more

Getting There
Kuwait
8 months using the app
Edited December 6, 2016

Hi the email support is just Wonderful. The ap wasn't working after the upgrade and I didn't know what. They were able to fix the problem and within a few minutes we were back up and running. The customers love to save and are so happy we have Sweet Tooth Reward. Rainbow Rewards is what we call our program at DreamAngels.net Thank you Sweet Tooth!

Dreamangels Net
United States
8 months using the app