Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 5, 2016

Fantastic, easy to use and customise! Even the basic, free plan is worthwhile with heaps of features. Very happy with this app, I would recommend for all small businesses looking to implement a loyalty program!

www.whiterhinoapparel.com.au

Ritual Clothing Co
Australia
8 months using the app
September 16, 2016

Great app, very low barrier to entry for referral marketing. Good all around program that can be leveraged by any shop.

Thenanoleaf
Hong Kong SAR
8 months using the app
July 24, 2016

Super easy to use and set up! Loyalty programs are great for returning customers!!

Savage Supplements Llc
United States
8 months using the app
June 5, 2017

Very easy to understand and excited to try it out!

Stevie Rep Kbartley
United States
8 months using the app
January 17, 2020

so far setup was super easy I haven't used it yet with customers but hopeful it runs smoothly. I'm excited to give my customers something to look forward to.

Alasia Marie
United States
8 months using the app
Smile.io replied January 21, 2020

Thank you for your review and the five-star rating! We really appreciate it. We hope your customers love it too! 😄

Edited July 29, 2016

So far, Its been pretty painless to setup. We haven't had anyone actively use it yet, however. I may post an updated review in the future if they do.

Update: The App works wonderfully, and the customer service is top notch!

Emerald Gold
United States
8 months using the app
August 29, 2023

adds load of value to our store and customer returning to our store - should've added it from the beginning

Inspirati Odores
South Africa
8 months using the app
Smile.io replied September 1, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

The Smile Team

September 30, 2016

Great App, working well for us

Chef Bernie
United Kingdom
8 months using the app
Edited September 14, 2022

I've been using this reward program. It's been excited to see my customers redeeming the points they had earned to purchase more. This helps our customers to keep coming back! Also great customer service! They response really fast whenever I have questions! Hannah was so helpful and she gave me all the info I needed! Highly recommended!

Rena's Recipe
United States
8 months using the app
Smile.io replied January 15, 2022

That's awesome to hear you're excited about using the app, we're excited that you decided to work with us! We'll let our team know that you appreciated their help, we think they are pretty amazing too 😄

November 24, 2021

Very useful app for our word-of-mouth marketing and the support was awesome. I liked the embed screen recording app, I was able to explain the issue efficiently with confidence.
Thank you so much!

Nano Hearing Aids
United States
8 months using the app
Smile.io replied November 24, 2021

Thank you so much for taking the time to write this review 🤩