Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 12, 2016

Just downloaded but so far so good!

E4p Head Shops
United States
8 months using the app
December 6, 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Australia
8 months using the app
Smile.io replied December 7, 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

March 20, 2024

It was very simple to use and setup.

London's Tech Shop
United States
5 months using the app
May 14, 2018

Amazing App, lets you get to the point, adding customers and sending mail campaigns couldn't be any better

Vaperano
United Kingdom
8 months using the app
April 20, 2023

Just moved to the Smile app from another Loyalty Rewards app and couldnt be happier with my decision. I needed some help importing customer points from the other app and they had it sorted within minutes for me. Super responsive and helpful and the app itself is super user friendly and looks great. Thanks Smile team! :)

Bunny & Co
Australia
8 months using the app
Smile.io replied April 20, 2023

Thank you for taking the time to leave a review and share your kind words super happy we could get you all set up ❤️ - Jade & The Smile Team <3

April 1, 2020

This app is the bomb! The creation of the rewards program is so simple and easy! The upgrades look like they are worth all the money that they charge. Will get there one day!

Daedream Cosmetics
United States
8 months using the app
Smile.io replied April 3, 2020

Thank you so much for your lovely review 💖 Don't hesitate to reach out if we can be of any help!

May 5, 2023

Support was great, was able to help resolve our issues quickly. Wonderful service. Very helpful to us.

oogiebear
United States
8 months using the app
Smile.io replied May 5, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

November 2, 2021

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

Beauty By Jenkins
United States
8 months using the app
Smile.io replied November 3, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

March 12, 2017

There are so many amazing things you can do with this app. Sadly, a pricy fee comes along when you want the better features, but hey, for an app that comes with a free plan, the options you get are outstanding. What I really like is how they also provide a Bulk Discounts tutorial too so you're not left in the dark.

Expression Through Movement
United States
8 months using the app
June 15, 2023

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.

The Art of Shaving Canada
Canada
8 months using the app
Smile.io replied June 16, 2023

Thank you for your review, we really appreciate it. We are so glad to hear you found the import process easy!
- Hannah & The Smile Team :)