Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

November 6, 2016

Great App and easy to set up!

Klutch Trends
United States
4 months using the app
May 16, 2016

This is a great lil app and its free..

Supreme Elements London
United Kingdom
4 months using the app
December 10, 2020

Love this app! Currently, we are using the free plan (which is perfect for a small business) and love the basic features, options for rewards, customer transaction history, and the ability to adjust points on individual accounts if needed.

All American Balloons
United States
4 months using the app
Smile.io replied December 10, 2020

Thank you so much for the five-star rating! We're so happy to hear you and your customers are enjoying Smile. 😀

July 26, 2022

I had an amazing experience with Nicole! Her personality was very pleasant and she took the time to review my site/program. She gave me great feedback on the rewards I had set up. She also answered all my questions which removed some anxiety I was having. She was the absolute best!

Boutique Dopage
United States
4 months using the app
Smile.io replied July 26, 2022

It was a pleasure chatting with you today! I am so glad that we were able to help you get your program set up. Thanks so much for taking the time to leave a review! We really appreciate it 💛 Nicole

October 4, 2017

Amazing app. I have been using it for 3 days now and have already gotten people to opt in. Love the fact that you can offer reward points to customers a refer other customers. Very user friendly. They have an amazing team as well! Tyler Joshua reached out to me personally on Facebook and provided some very helpful tips. Thanks again guys!

Gouchi Coo
Canada
4 months using the app
April 7, 2022

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
Canada
Almost 6 years using the app
Smile.io replied April 8, 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

May 25, 2018

Margie and Roel were great! They offered EXCELLENT SUPPORT and so happy to have found this awesome loyalty app!!

Ezneeds
United States
4 months using the app
December 15, 2021

Truly excited to start using this app! Thank you for creating this! My brand reps are very excited to share it!

Died Colorful
United States
3 months using the app
Smile.io replied December 16, 2021

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

September 23, 2016

I just started using Sweet Tooth and im excited to see how it converts. Very easy to set up!!

Bonvoyazz
United States
3 months using the app
February 18, 2020

Really awesome app , it provide reward to loyal customers hence will built great relationship and help retain customer loyalty for increasing sale.

Young Hearts Lingerie Malaysia
Malaysia
3 months using the app
Smile.io replied February 18, 2020

Thank you so much for the five-star rating! 😄 We really appreciate it!