Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 22, 2020

Happy to be using Smile for rewards on my store. Support from the team is great, especially working with Maggie!

Vyten Career Coaching
United States
8 months using the app
Smile.io replied June 2, 2020

So glad to hear that Maggie was able to help you out 💖 Thank you so much for your review!

December 9, 2023

Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.

LOFT HOME
Singapore
8 months using the app
Smile.io replied December 12, 2023

Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓

Yours in Loyalty,

Live Chat Manager - Brandon

September 28, 2016

Effective and easy set-up. Very pleased with this app.

Ella Olive
United States
8 months using the app
June 5, 2016

I am excited to start a loyalty reward program with Sweet Tooth!

Lithoi Minerals
United States
8 months using the app
October 21, 2020

Great UI, simple and straightforward points based system. Been using it for about 9 months, Thanks!

HojichaYa
Malaysia
8 months using the app
Smile.io replied October 21, 2020

Thank you so much for the five-star rating, and for using Smile for 9 months! 😄

March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

CanScience
South Africa
8 months using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

August 25, 2016

Just installed Sweet Tooth and so far so good! Love it!

Social Monograms
United States
8 months using the app
September 13, 2021

Helpful and responsive team! I didnt have to wait long to get a response and the customer service team is great.

Plume Hair & Lash Science
Canada
8 months using the app
Smile.io replied September 13, 2021

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

April 21, 2016

Awesome app that does exactly what we were looking for!

Pixel Monster
Canada
8 months using the app
June 28, 2023

So far we are really loving this app and its user-friendly interface. Plus it's a huge bonus to have amazing customer support. The staff was super quick and efficient in answering some of our questions when we were first starting to get set up. :)

lavido Canada
Canada
8 months using the app
Smile.io replied June 28, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team