Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 23, 2023

Great so far. The live support has helped a lot.

Scrubbies
South Africa
8 months using the app
Smile.io replied October 24, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

January 5, 2016

Love how easy this is. Thank You!

Thenakedgoods
Hong Kong SAR
8 months using the app
Edited August 21, 2023

The to-go app for Loyalty & Rewards. Beautiful interface! Easy to use and intuitive back end. all you want your Loyalty program to be. And now the grow plan has the VIP tiers! ❤️‍

Kastel Shoes
Norway
8 months using the app
Smile.io replied January 13, 2023

We really appreciate this fantastic review! All we want is for it to help business owners like yourself. We'll let our customer service team know you appreciated them 💯

January 19, 2017

good app

Chancemaker1
Hong Kong SAR
8 months using the app
March 12, 2024

Everything works great, was a nice addition to the store for our members

Raghouse
United States
5 months using the app
Smile.io replied March 14, 2024

Thank you so much for the kind review💖

If you need any help, please do not hesitate to reach out.

Jade & The Smile Team ✨

September 24, 2015

Excellent app. Easy setup. Would recommend to anyone thinking of a Customer Rewards Program.

Lifejoymantra
United States
8 months using the app
May 16, 2016

Love how much I can customize the reward settings, all for free. Really feel like this is going to set our store apart!

Victorystation
United States
8 months using the app
January 9, 2024

looks good so fare, just installed it, very good immediate help even at 4am :).

www.techcityclothing.com
Spain
7 months using the app
Smile.io replied January 11, 2024

Thank you for your kind review we are happy to help and try to deliver customer service when you need it.

Please reach out if there is anything else we can help with.

Cheers

The Smile Team

Edited July 13, 2020

In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful as I would have liked. More examples of how to set up your store and e-mails would have been awesome. That said, I will continue to use the program and recommend to others.

Lily Hill
United States
8 months using the app
Smile.io replied July 14, 2020

Thank you for your review and feedback! We're going to be reaching out to help out more here :)

August 23, 2023

Jade was so kind to work with and helped me get my customer's points fixed. Quick, easy, and knowledgeable!

The Neon Daisy LLC
United States
8 months using the app
Smile.io replied August 24, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team