Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

April 21, 2016

I installed in a second and it's works! I'd definitely recommend to my friends.

Fresh Spot
United States
3 months using the app
Edited October 12, 2021

Nice apps highly recommended
i really like the apps for our online store
this apps is amazing.....................
.............................................................

Casa Simpla
United States
3 months using the app
Smile.io replied October 13, 2021

Thanks so much for sharing your kind words! 💛

February 2, 2017

Love Sweet Tooth. Super easy to set up and use.

Ruro
United States
3 months using the app
July 20, 2016

Just joined, looks like what I need! Can't wait to see the results.

Healthy Smoker
United States
3 months using the app
January 27, 2017

fabulous .. love my sweets and make it a point to only cheat on my diet with worthwhile products. You guys are the best

Blanca Griffitts
United States
3 months using the app
June 27, 2020

Simply amazing app. Love it! We've been using it since a few days and already have a few customers in the loyalty program!

Hills
United States
3 months using the app
May 31, 2022

Really great customer service. Always quick, friendly, and helpful! Our customers have really enjoyed getting rewarded for their purchases.

GUY FOX
United States
3 months using the app
Smile.io replied May 31, 2022

Thank you so much for taking the time to leave a review, it was a pleasure helping you today :)

Edited October 30, 2019

This is the cleanest design for a loyality app and integrated perfectly into shopify and linked to other important apps I use for my store. I considered loyalty lion but found their UI to be tacky and less user friendly, and also 5 times the price of Smile. Highly recommend. I had one issue with smile but after speaking with their support, they quickly helped me resolve it.

Update: Smile Customer support is working directly with me to utilize their features most efficiently. Great support.

Superesse
United States
3 months using the app
Smile.io replied July 24, 2019

Thanks so much for the five-star review! 😄 We're so happy you decided to use our app!

March 17, 2017

easy to use this app, thank you very much!

Teepet
Vietnam
3 months using the app
June 20, 2018

im loving it. very good and creative most in one. as soon as I start selling and making money from my store this is the first app I will purchase.

Back To The Nature Ish
United States
3 months using the app