Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 15, 2020

My only complaint about this app is that installing it significantly slowed down the load speed of my site - Google's page speed testing tool ranks my site as slow, and the majority of that time they attribute to loading Smile. Maybe if it was set up to load asynchronously it would help? If the load time issues could be resolved this app would be near-perfect.

Rhonda World
United States
7 months using the app
Smile.io replied September 15, 2020

Hey there! Thank you so much for leaving us a review! We've sent you over an email with more information on load speed! :)

April 17, 2017

So far so good! Haven't had any customers use it yet, but was easy to install and get up and running.

Zoja Kid
United States
7 months using the app
July 22, 2016

Amazing App! Very well designed

Kooks Unlimited 3
United Kingdom
7 months using the app
September 6, 2016

Just started but getting our first customers joining the campaign already, love it!

Urban Print Box
United Kingdom
7 months using the app
April 25, 2023

Great customer service from Lisa! Give her a raise!! Great customer service from Lisa! Give her a raise!!

Baked Bags
United States
7 months using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

April 27, 2022

Fantastic support from Jade! She was super speedy and efficient with dealing with our request.
Thank you so much for all your help :)

Bottle Bar and Shop
United Kingdom
7 months using the app
Smile.io replied April 27, 2022

It was lovely helping you today, thanks so much for taking the time to leave a review :) -Jade <3

May 30, 2016

I have not tried the app very much yet but so far so good. The instruction seems easy and very friendly :).

This That The Online Store
Thailand
7 months using the app
Edited June 16, 2016

Easy to set up. Looks like a great way to reward our sign and decal customers.

Signs By Salagraphics
United States
7 months using the app
February 17, 2017

So far so good, easy to use but does take some time especially with a large clientèle base.
Only been using the app a few days so shall report back!

Tactical Beard Oil
United Kingdom
7 months using the app
June 12, 2017

Works great! Thanks for making this app!

Dubiaroaches Net
United States
7 months using the app