Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 17, 2021

i was afraid to use this app because of the expensive tires , after trying the free version i can say it is one of the best loyalty apps and there support are very nice even i am on the free version heheehe
all the best to them

CALI
Oman
7 months using the app
Smile.io replied June 17, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

July 31, 2016

Great way for us to engage with our customers!

Adamelements
Taiwan
7 months using the app
October 16, 2023

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

Superstitchous
United States
7 months using the app
Smile.io replied October 18, 2023

Thank you so much for your kind review. We are delighted we could help with your upgrade issue. We are always happy to look for the best outcome for our merchants.

Cheers

The Smile Team

August 29, 2017

I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!

Lacedbylayy
United States
7 months using the app
December 4, 2023

Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.

Rose Gentle
China
7 months using the app
Smile.io replied December 6, 2023

Thanks so much for taking time out of your day to leave us a review! We really do appreciate it and are happy to hear that our support team was able to answer your questions 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

November 8, 2016

This is exactly what I need for my small clothing business, honestly. I really love this and I think that the numbers they give you to start out with are perfect.

Hip And Curvy Clothing
Canada
7 months using the app
June 13, 2020

it's perfect for my newbie store with Free plan of amazing tools like Smile.io.
I can easily set up everything by myself even when I am not a tech savvy.

Dong Hai Fish Market
Australia
7 months using the app
Smile.io replied June 16, 2020

😃 We're so happy to be a part of your new store! We're also glad to hear you found it easy to set up!

March 8, 2016

Awesome customer loyalty program. VAPRCANADA.COM now proudly offers loyalty reward points via Sweet Tooth!

VAPRCANADA.COM | Canada's #1 Online Vape Shop

Canadavapr
Canada
7 months using the app
August 9, 2022

So far it is working quite well. My customers are getting the rewards for the purchases they make. Smile app Screen is very intuitive and easy to work with.

Twylight Crow
United States
7 months using the app
Smile.io replied August 9, 2022

Thanks so much for taking them time to leave a review, we really appreciate it :)

Edited June 2, 2021

Love it!! I used to have it years ago and tried another option, but am returning to this app. Thank you. Linda Singh, Sitara Collections

Sitara Collections
United States
7 months using the app