Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

October 10, 2016

Sweet Tooth is AMAZING! Very easy start up, very cool concept. If you have an online market, you are going to want this app!

Chic Jolie Boutique
United States
3 months using the app
January 17, 2022

Initial set up quick and easy. Easy intergration, works weill with other apps and brilliant customer service :-)

Half a Melon
United Kingdom
3 months using the app
Smile.io replied January 17, 2022

Thanks for such a brilliant review about our brilliant team 🤩

Looks like our job here is done (for now), but we'll be here if you need anything at all!

December 23, 2020

Love it ! so easy to set up ! It guides you through the whole process and explains how and why these things matter ! I cant wait to see how this works when I launch.

BonaFideBou
United States
3 months using the app
Smile.io replied December 27, 2020

This is such a nice note to read during the holidays! Thank you so much for the kind review and we are so happy to hear you've had a seamless experience installing Smile. We can't wait to hear more about your program's launch!

March 22, 2022

This review is only based on the support that I've received thus far in building out our loyalty program. Responses are always quick and thorough with clear directions on how best to proceed. Look forward to building out our program.

Love Me Do Baby & Maternity
Canada
3 months using the app
Smile.io replied March 22, 2022

Thank you so much for taking the time to review our support! We're super glad to hear that it's been a great experience so far. Please don't hesitate to reach out if you ever need anything else! All the best with building out the program :)

June 15, 2017

nice and easy set up and a great way to build loyalty!

Randysalars
United States
3 months using the app
August 28, 2018

I love the benefits of this app, I am using the free version for now (new store), but I am confident this will help drive more customers, and increase conversions. I had a small issue today, that just happened to fix itself as I was talking with Maggie on chat. She was really helpful, friendly, and had a welcoming tone. I asked a few questions, and she helped me with everything, in less than5mins. I love it! I will be reviewing again once I get conversions, which I know I will!

Oshuns Paradise
United States
3 months using the app
August 6, 2017

Awesome App! I Recommend this!

Sun Shadez
United States
3 months using the app
February 5, 2018

This app is really good.

Special thanks to Fiona. She was very helpful and she did an amazing with assisting me. <3

Yumm Body Shop
St. Lucia
3 months using the app
June 23, 2021

super application, très intuitive et service client très réactif ! très contente de mon expérience, je recommande

choosemi
France
3 months using the app
Smile.io replied June 23, 2021

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖 Merci beaucoup!

April 25, 2017

Awesome plugin. Hope you all come out with more apps.

Genuine By Anthony
United States
3 months using the app