Smile: Loyalty & Rewards , 5,936 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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A BIG BIG thankyou to Joana and Tess from Smile and the whole team! I was having some issues with the popup being a bit cluttered on mobile and also effecting another app. Not only did they log in and fix it, they granted me access to choose what is displayed on Mobile and desktop. Honestly guys couldn't recommend them enough! Great weekend to you all!
Thank you so much for this amazing review! It really made our day 🥺
Please don't hesitate to reach out to us whenever - always happy to chat with you! 💖
They fixed a problem for me quickly I am happy with them. I just wished they had a rewards for a customers birthday
Hey there! Thank you for the five-star review! It's worth noting that we do offer birthday rewards. We'll send you an email on how to do that. :)
New to this app but seems good so far
just started using it, but so far it has worked great! My customers are loving that they get rewarded for shopping
Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)
Incredible rewards program. Very easy to navigate and customer friendly.
I am happy to say that working with the Smile Rewards staff, Maggie, we were able to work out any differences. I revised my review for the following reasons. First, if you have any issues with wanting to use this app, speak with the staff first before uninstalling it. They are really helpful and quick in responding. Secondly, solid support. Maggie and I traded a handful of emails on the weekend, and, on Sunday. Yes, I am impressed! Thirdly, the functionality of this app is amazing and IMHO will help me meet my business goals. I think the free version is totally awesome, but the paid plans sure do offer more in creativity and professional looking widgets, which my customers deserve. How do you spell awesome? M-A-G-G-I-E!!
********Below was my initial review***********
I was really excited to use this app since it would have met my goals for offering value to my customers and growth. BUT, it's way too pricey and unfortunately I cant use it. I really wanted the VIP tiers but I would have to pay $600/month to use. I'm a small fish in a big pond and I hope someday I can swim with the sharks!!
Thank you for the five-star review! We aim to give the best support possible for all of our merchants :)
User friendly with all of the features you want & need for your online store
Love this app. Works great. Definitely worth it to install.
So incredibly easy to use. I am looking forward to getting started!
Very useful, easy to use, and informative.