Smile: Loyalty & Rewards , 5,968 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.
Thank you for the five-star review, and candid feedback! 🙂
Je débute tout juste avec cette application mais elle a vraiment l'air très INTUITIVE, COMPLETE, et au bon rapport qualité prix. Service client juste choquant par leur excellente réactivité et aide pour le moment.
Merci beaucoup! Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!
We have been setting up our rewards program and have had a number of questions along the way. The customer service response has been wonderful. Each time, we've sent a chat we have been helped pretty quickly and thoroughly as well. It's made the process of getting ready to launch much more efficient. Kudos to the entire Smile Customer Service team for their support.
Thank you so much for you review! We're so glad to hear about your experience with Smile so far 💖
Super useful! One of the few apps I installed and love!
Easy to setup and use. Good app!
www.modandsoul.com
Really nice app! Does exactly what you need from a loyalty program! I like the design, and the panel is very user friendly. The customer service is excellent too. Had some questions regarding using the app, and making the most out of it, and received responses very quickly, as well as a follow up phone call. Even the free version is plenty to get started on. The only reason for us to upgrade in the future is to connect it to Mailchimp. Will definitely keep using and very much recommend!
Thank you so much for your detailed review! Don't hesitate to reach out if we can help with anything else! 😄
so far so good. The app has a great interface and very functional and operational.
love this app perfect make sure you get it I love it
I really like to give this app 5 stars but I cant. After purchasing the starter pack (which you kind of have to) you'll find out that your $50 monthly plan is not enough to set a limited number of times a customer can earn rewards, or have more than one app integrated at a time. These features should have been included with the starter plan and not in a $200 plan and above...
Thank you for taking the time to leave a review, we appreciate your candid feedback! 🙏 Our plans are structured to grow with our merchants so while the Starter plan gives you all the tools to uniquely brand your program it does have some limitations as it is our most basic plan. I have reached out to you via email to see if we could provide some suggestions as well as some solutions that might work for you! I look forward to hearing back from you soon! 😀
Cheers,
Joshua - Smile Team 🧙♂️
The app is very easy to use and the customer service is great ! If you're looking for an app to reward your customers don't think twice
Thank you for the 5-star review 🌟So happy to hear how easy Smile has been to use and the great support you received thus far!