Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

September 13, 2021

This app is amazing. Easy to navigate and does everything i need. Best loyalty programmed out there. No faults! Highly recommend!

SLMPD CO®
United Kingdom
About 1 month using the app
Smile.io replied September 14, 2021

Thank you so much for your kind words 😍 This is so great to hear! Please don't hesitate to reach out if we can help with anything :)

March 24, 2017

Love this app so much. Does what its made for bring in customers. Get it! You wont regret it

Natures Deal
Germany
About 1 month using the app
April 9, 2021

helpful for my store will be getting more traffic when launching. will definitely keep updates of how it goes

Brewjita Collective
United States
About 1 month using the app
Smile.io replied April 9, 2021

Thank you so much for the 5-star rating! We really appreciate it! 🙂

March 13, 2020

Super easy to setup, already getting a great response in less than 10 minutes. My brand just got the extra push I didn't even know it needed!!!!

Sidity Smokers
United States
About 1 month using the app
Smile.io replied March 20, 2020

Hey there! Thanks so much for your review! So glad to hear that the setup process was easy 😊

April 19, 2022

Highly Recommend. Easy to navigate, and when I had any trouble with it, the customer service is excellent and quick (thank you Jade!) with guiding through any issues/confusion.

The Farm Life
United States
About 1 month using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us this review 💖 We're so glad to have been able to help! :)

January 30, 2018

My customers and I love this app for my online reward program! Not to mention the support team is SUPER helpful!

West Avenue
United States
About 1 month using the app
March 25, 2017

Fairly easy to integrate. Still in the beginning stages but easy to understand and hop on board with!

Built Not Bought Apparel
United States
Almost 2 years using the app
October 28, 2022

Customers love being rewarded for their loyalty! Very easy to use and will integrate with other apps on Shopify!

Sprinkled Sweet Bakery
United States
About 1 month using the app
Smile.io replied October 29, 2022

We are so glad that your customers are loving your loyalty program with Smile! Thanks so much for taking the time to leave this review—we really appreciate it 💖

March 22, 2017

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Flsneaks
United States
Almost 2 years using the app
April 20, 2017

Truly fantastic app, a must have for every Estore!

Modern Retro
United States
About 1 month using the app