Smile: Loyalty & Rewards , 5,982 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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I needed to transfer the app from one store to another and Jade was able to assist me in detail with how to do it. So thankful and saved me a lot of time.
Thanks so much for taking time to leave a review, we really do appreciate it. It is was an absolute pleasure assisting you today 🙂 - Jade <3
Beautiful and easy to use. Thank you for another great app for new store owners like me. Appreciate it!
Today Joana helped me figure out why a customer was having trouble using their rewards (user error) quickly and with kindness. Appreciate the speedy response!
Hi Danae, thank you for taking the time to leave such an insightful review! We appreciate your feedback on notifying and educating customers and will look at ways to do better in the future. Also you are correct, Instagram doesn't allow deep links in their bios. We hope they change this, but I sent you a message on how you can still add a link to sign up in Instagram, and tips & tricks to educate customers on your program! 💛 Nicole
I really like the idea of rewarding customers for their business and sharing. Sweet Tooth fits the bill quite nicely in this regard. Top app!
Loyalty Rewards make rewarding my loyal customers easy and with all the other things it takes to run a business I don't need any complicated apps. Thanks!
I keep having issues with this app. I loved it to begin with. I wanted to be able to award my customers for being loyal and making multiple purchases and to replace my punch card system. It doesn't always give them their points, and when it notifies them that they have a reward, it never works right when they click to use them. Seems to have some bugs and I hope they get it fixed soon.
Have only recently implemented this into our business and it has been great! We wish we found Smile sooner. The team at Smile are super helpful and quick to help which has been great as well
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Smile.io is very easy to use and fun. Love this app on Shopify
Gawd! Sweet Tooth has made this journey so much SWEETER. Setting up a new store is not easy and on "low" days, discoveries like Sweet Tooth make everything better. Love it as much as wine, and I LOVE wine. <3
Great product!
Updating my review - this app is very expensive, but they have solid features and helpful support. I picked their brain very annoyingly and they were good. The UI/UX of the interface for both the customer and store owner is solid.
I can't say whether this increases repeat business/drives new business. But they've done a good job creating what they set out to create. I haven't used this long enough to attest to its effectiveness. Although from a price perspective if I have a few thousand customers my pricing is going to be around $400 - $500 per month if not more. That's a lot. Will i be able to get more than $6k per year in new revenue from this app? Would love to see a lower price point.
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants. We'll take this into consideration for sure! :)