Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 25, 2016

What can i say it just works, Free programme a winner as they help you not being out of pocket before you have build a starter base.

Savanna Trends
South Africa
3 months using the app
July 17, 2016

Awesome app, this has really helped me organize and sustain my business as a very legitimate and reputable clothing store , as shown by having a loyalty rewards program! Lol love it

Badnewsco
United States
3 months using the app
February 11, 2021

The one-on-one office hours with Christian was the turning point to be able to use the application correctly. thanks!

Las Delicias Patisserie
United States
3 months using the app
Smile.io replied February 11, 2021

Thanks for sharing your kind review :) - I really enjoyed learning more about your business and its tasty treats, while helping get those email campaigns set up.

I look forward to chatting again in the future.
- Christian

March 8, 2022

Just set up the app, and contacted support and they were so quick to help. I was able to get my setup all completed, achieved what I was trying to do, and now looking forward to seeing the software work.

Finnigan's Play Pen
United Kingdom
3 months using the app
Smile.io replied March 10, 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

June 27, 2018

Had a great experience with Maggie who very efficiently helped me solve an issue. The customer service and the simplicity of the application really makes it a pleasant experience

Photolite
Australia
3 months using the app
Edited January 21, 2017

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Sunglassshack
United States
Over 5 years using the app
Edited September 14, 2021

Amazing customer service. I had an issue with the button position. It took me 30 seconds to fix it. Thanks a lot!

LED Solutions
United States
3 months using the app
Smile.io replied September 14, 2021

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

November 25, 2020

It's the first time I am using this app. it seems interesting. I hope this app brings business and more Traffic

Silky Road Bazaar
Canada
3 months using the app
Smile.io replied November 30, 2020

Thanks for the 5-star review 🌟We built Smile to help grow eCommerce businesses like yours by increasing those repeat customers. Let us know if you need any help getting started! We're always here for you at help@smile.io

April 27, 2022

Pour l'instant nous n'utilisons que la fonction Parrainage mais sommes très satisfaits de la plateforme. Très simple à mettre en place et possibilité de cacher le pop up avec les Deep links pour alléger un peu le site. We use only the referral program for now, but are satisfied with it. Very easy to use and install, with the possibility to hide the pop up with Deep links !

Feed.
France
3 months using the app
Smile.io replied April 27, 2022

Thank you so much for leaving a review, it was great helping you today so happy to hear that you're enjoying the Deep links feature :) -Jade <3

May 30, 2023

We have had a good experience with it so far, and the customer service is quick and helpful! Just one small glitch with getting every rewards member their sign up points when using the new customer account in Shopify. Other than that it works great.

Little Roots Bamboo
Canada
3 months using the app
Smile.io replied June 1, 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖- The Smile Team