Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 7, 2017

great app. easy to use. would recommend

Vapeguy
United States
5 months using the app
September 27, 2016

Bare Naked Soap Co. and our customers LOVE Sweet Tooth! Best application ever for rewarding our on-line family!

Barenakedsoapco
United States
5 months using the app
October 26, 2023

Service client exceptionnel. Adorable, serviable, compétent, franchement je ne peux pas demander plus. Application au top et vraiment toute l'équipe est génial, un grand BRAVO !!!

Les Copains Gourmands
France
4 months using the app
Smile.io replied October 27, 2023

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 12, 2016

Just what I have been looking for. Awesome app!

Hello Gorgeous Nj
United States
4 months using the app
February 8, 2023

Jade was very helpful and answered my questions clearly and quickly. I look forward to utilising smile.io more for our loyalty programs

Roja Parfums
United Kingdom
4 months using the app
Smile.io replied February 8, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

November 21, 2023

We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!

PRATIMA Skincare
United States
4 months using the app
Smile.io replied December 2, 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

September 6, 2016

It helps to boost repeat customers and make them loyalty customer.
Interface is friendly and easy to use.

Little Bearnie
Singapore
4 months using the app
December 5, 2020

I have only had the app for a little while now but so far so good! I would recommend this to other people. The only downside I see so far is to create a tiered system you need to be a pro member which is $5-600 a month which I think is a bit much. I feel you should have a smaller tier system for a the lower price plans and then allow option when you go onto pro they give you a bit more.

Alaralia
United Kingdom
4 months using the app
Smile.io replied December 6, 2020

We are so happy to hear that you would recommend this to other people! Thank you for taking the time to share your feedback about our VIP feature and our Pro plan. Our VIP feature is definitely a popular one and we found that merchants who have an established customer base benefit the most from this. That said, we will take this feedback to help us improve our pricing to help more small businesses grow!

March 15, 2018

So far, so good! Excited to see how this app words for my online store! Had a tiny bit of an issue setting up as I missed something but I used the online chat option and Maggie was able to help me figure it out in minutes! Definitely amazing customer service!

Ginger Blue Boutique
Canada
4 months using the app
October 3, 2016

Amazing and simple. Great pipeline app for my Shopify store! - satireal.com

Satireal
United States
4 months using the app