Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 30, 2020

I have just downloaded this app, and so far it is very easy to use. Excellent features, just what my store needs. And it's free!

Prince's Boutique
United Kingdom
4 months using the app
Smile.io replied June 2, 2020

Thank you so much for your review! Glad yo hear that you find it easy to use! 😊

March 14, 2024

Von der Funktionalität ist die App in Ordnung. Leider können nicht alle Inhalte auf Deutsch übersetzt werden, was es uns unmöglich macht die App Blöcke im Checkout oder anderen Bereichen zu nutzen. Einen Stern gibt es deshalb, dass es leider überhaupt keine Möglichkeit gibt zusammen mit dem Support eine Lösung zu finden, auch wenn wir einen Teil der Kosten für die Entwicklung übernehmen würden. Weder eine Lösungsvorschlag noch ein Angebot haben wir auf zweifache Nachfrage erhalten. Das ist sehr schade :(.

The functionality of the app is fine. Unfortunately, not all content can be translated into German, which makes it impossible for us to use the app blocks in the checkout or other areas. We give it one star because unfortunately there is no possibility at all to find a solution together with the support, even if we would bear part of the costs for the development. We have received neither a proposed solution nor an offer after two requests. That is a great pity :(.

SK SPORTKIND
Germany
3 months using the app
Smile.io replied March 15, 2024

Hi there! I'm sorry to hear you are experiencing issues with German translations. We've sent you an email your way to help figure this out.

Edited December 30, 2016

Nice work but prices are really high, to check visit me @ www.doublefashionshop.com

Doublefashionshop
United States
4 months using the app
August 18, 2021

Smile is easy to install and use. Also, they have great customer service, we had an issue and they created a custom plan for us!

Fitzer Agua Mineral Brava
Mexico
4 months using the app
Smile.io replied August 19, 2021

Thank you so much for your review and feedback 💖

October 22, 2016

Just getting started with sweet tooth but i think it will be good to generate business

House Of Clouds Melbourne
Australia
4 months using the app
April 14, 2016

Absolutely wonderful! Easy to set up and use. Thank you so much!

Emerson Parker
United States
4 months using the app
January 20, 2017

I am a little confused with the importing and exporting for codes. really wish we didnt have to do that.

Wisdominwander
United States
4 months using the app
April 14, 2021

Love the functionality and ease of set up — however this app appears to be having a noticeable negative effect on our site speed.

VIM & VIGR
United States
4 months using the app
Smile.io replied April 14, 2021

Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)

May 2, 2022

Great Customer Service, Awesome Features, Love the app. Works flawlessly with my POS and my Online store.

Southeastern Fishing Tackle
United States
4 months using the app
Smile.io replied May 2, 2022

Super happy that we could help today, thanks so much for taking the time to leave a review :)

March 21, 2017

it's indeed helpful and easy to manage

Monograf Apparel
Philippines
4 months using the app