Smile: Loyalty & Rewards , 5,993 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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This is by far the best app I have uploaded for my store to date.
I love being able to reward my customers for their loyalty.
We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!
Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!
Amazing customer service! Was able to help within a matter of minutes, great pricing compared to other loyalty program apps. 10/10 would recommend!
Thank you very much for the kind words and 5 stars. It's so appreciated and helps us help even more businesses like yourself. 🎃
ive just set it up, it was easy and simple to set up. and the fact that i could change the currency is a dream come true for my store.
I enjoy everything about this app. It is user friendly, offers tons of education, and the customer service is absolutely stellar. I mean who gets a live person at 11:30pm on a saturday night?! Fanfriggintastic ! I recommend this app to all of the merchants and business owners I come into contact with.
Thank you so much for leaving us this lovely review 😻
We'll continue to work hard to provide you with the best experience possible 💖
I found interested with this app, because it's pretty good to keep my customer comming back by their cool programs. Thank you!
Excellent customer service. They were really quick in responding to my questions and helped me get set up. App is really easy to set up and integrates nicely into our store.
Thank you so much for taking the time to write this review 🤩
recently i suffer fm "your points redemption could not be completed, try again later", both customer and admin cannot redeem
Thanks for your review! That's not a good experience. I've reached out to you by email to help get this fixed up ASAP!
Quick and simple installation. Clean and user friendly design from both an admin and customer perspective. Great app.
Pretty decent app but think they could make it better by implementing the following:
1) Allow customers earn points for tagging on Instagram.
2) Earn points for writing a product review.
3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage.
Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.