Smile: Loyalty & Rewards , 5,939 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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Awesome support, and really simple on boarding. I wish they could help us design a better tab, as well as do free gifts for certain levels, but that being said, this is the most full featured program I've seen on Shopify. Do the research and compare. Plus, the team is really vibrant and ready to help.
I shouldnt have to upgrade to a new theme nor should i have to remove shopify saftey features. My customers keep getting emails about it but they ca not open it to see what its for.
Thanks for reaching out! We've sent an email your way! 🙂
So far, Smile has been incredible for our company. It's very user- and brand-friendly. I only wish I could snag our customer's birthdays from Smile to integrate into Klaviyo for our email flows!
Good morning! Thanks for sharing your kind and honest feedback 😊 - brand customisation is one of my favourite features too!
If you have a developer, you should be able to retrieve the birthday from our API, and then populate it into Klaviyo using their API. If you haven't already, feel free to reach out and we can discuss options 😊
Most solid and professional rewards system on the market. Really happy with the results and increasing our returning customers. 5/5 star guys. Integration was perfect - dadrack.com
Thank you so much for the kind words :) we're happy to hear our app is working perfectly for you. We really appreciate the five-star review!
It was quick, fast, and easy to set up. Hope it all goes well.
This app is simple to set up and get started. I am excited about the reward program my customers now have available.
Very very simple to install and set up. This App is Amazing for total beginners :) I will purchase upgrade level certainly
Good app. Returning customers increased
Smile.io is killing our customer relationship. They keep sending emails rapid fire style to our customers. Support is supposedly working on this but as of now this continues to cannibalize and crush our customer relationship. Support on our end is receiving an influx of complaints. We will be switching, but please, stop ruining our customer experience!
I am on the Free plan as indicated on my dashboard, but Smile has been billing my card for USD39 a month for the last 6 months! Something I never agreed to. This is completely ridiculous and amounts to fraud. So even if you are on their Free plan, check your statements because you may still be charged! I am now chasing to get my money back. I DO NOT RECOMMEND THIS APP.