Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration capabilities. They value its customizable rewards programs, point collection, and VIP tiers, which reportedly boost customer engagement and loyalty. The app's customer service, particularly the live chat feature, is praised for quick and effective support. However, some merchants suggest more affordable pricing tiers or additional features at lower levels. The app is recognized as a reliable tool for increasing conversion rates and expanding customer bases.

February 16, 2019

Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.

Crumble Candle Co.
United States
Over 2 years using the app
Smile.io replied March 26, 2019

Thank you for reaching out and for the valuable feedback!

December 20, 2021

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

Annada
Bahrain
About 2 years using the app
Smile.io replied December 21, 2021

Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳

February 19, 2016

The perfect app for my store. It works and helps my business grow.

Astaca
Vietnam
About 1 month using the app
August 26, 2016

I love this feature so far! Reward programs are amazing and this one seems great for the value

Annas Essentials
United States
About 1 month using the app
September 21, 2016

Great program, easy to set up, and I think it really does help incentivize people to help get your name out there. Would highly recommend.

Leaf Seed Berry
United States
About 1 month using the app
November 9, 2021

Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient.
super support, sehr nett und hilfreich.

eve's JEWEL
Austria
About 1 month using the app
Smile.io replied November 9, 2021

Thank you so much for your lovely review 🥺 We're so glad that you're enjoying the app - Danke schön 💖

Edited September 14, 2016

easy to install.
Shop Zevallos Handcrafted shoes.

Zevallos
United States
About 3 years using the app
September 8, 2016

great app, boring button styles

Tresfancy
Canada
About 2 years using the app
February 28, 2017

I Love IT and so easy to use, click click and you are done.

Hoff 71
Sweden
About 1 month using the app
October 24, 2016

I have had a chance to use this app for a few weeks, and I love how robust it is. It looks good. It is fun for my customers to use. It integrates seamlessly with my Shopify POS system and I can drive followers with the rewards to build my marketing. Thanks for a great app!

Soaplicity
United States
About 1 month using the app