Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 5, 2017

Fantastic app. Gives me the ability to promote my business with fun aspects that costumers really like. Recommend this app

Fancydealusa
United States
4 months using the app
January 22, 2017

This is an awesome idea that I thought would be a very difficult task to add to my store. In reality, this app makes it far easier than expected. I'm not the greatest with computers and i can figure this out. I'm sure if i can, anyone can as well.

Frates
United States
4 months using the app
September 6, 2017

I loved how easy to setup a comprehensive reward program on my website "www.silicon-geeks.com" with Smile.io

Easy-to-use but powerful tool to make loyal customers...

Abdellah Kanawati
www.silicon-geeks.com

Silicon Geeks
Saudi Arabia
4 months using the app
January 29, 2024

Great app, just wish my settings would sync faster.

Retrofits
United States
4 months using the app
Smile.io replied January 31, 2024

Thanks for your review! Please reach out if we can assist with anything 🙌

March 28, 2018

good option for someone who wants to try a rewards program, but doesn't have the cash yet to spend on paid options

Glass City Pipes
United States
4 months using the app
July 26, 2020

This is a great app to have! I currently have the free version and it's helping me to collect customer emails and attract more traffic! I definitely recommend using it.

Eye Zone USA
United States
4 months using the app
Smile.io replied July 29, 2020

Thanks so much for your lovely review 💖
We're glad to hear we're helping attract traffic to your site! If there's anything that we can do to improve your experience please don't hesitate to reach out (support@smile.io)

Edited October 27, 2023

Quick customer service response time. Very helpful and easy app to use...customization is easy. glad I signed up.

Pippy&Lily
United States
4 months using the app
Smile.io replied August 4, 2023

Thank you for your review! We are really happy you found the app easy to customize! We will be happy to assist if you have any other questions & we look forward to seeing where your loyalty program takes your business! -Hannah & The Smile Team :)

Edited December 10, 2018

The app seems fairly easy to use but I noticed that rewarding someone for "sharing" on social media is pointless. It only requires them to click on the "share to facebook" or whatever and does not actually require the person to share. Its a way to rack up false points.

Bonnie Dutch & Co
United States
4 months using the app
October 8, 2016

We are super excited to get moving with sweet tooth! We have an old-school loyalty program, but need to bring this into the future. -Machus

Machus
United States
4 months using the app
October 16, 2023

Great customer support, I've got detailed and great explanations to all my questions. Highly recommend.

Badoum Badoum
France
4 months using the app
Smile.io replied October 17, 2023

It was a pleasure assisting you yesterday and thank you so much for taking the time to leave a review with such kind words.

We'll be here if you need anything else at all!

Yours in loyalty,

✨ Brandon & the Smile Support team ✨