Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

September 12, 2017

Super easy to use and to make customer have fun while shopping :) THUMPS UP

Royalseller01
Singapore
About 2 months using the app
November 8, 2021

Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.

Lumilly
United States
About 2 months using the app
Smile.io replied November 8, 2021

Thank you so much for taking the time to leave us a review! So glad to hear that you've been having a great experience so far 💖

November 19, 2020

We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!

Kick Game
United Kingdom
Almost 3 years using the app
Smile.io replied November 20, 2020

Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!

Edited November 2, 2019

Can't translate this app in another language... English is the only possible language... But I have been contacted by their staff and they're telling me work is being made to translate all the widget. Just can't wait to become a paid customer! Thanks.

Boutique Lollipop
Canada
About 2 months using the app
Smile.io replied October 8, 2019

Thanks for reaching out! We're sending an email your way to chat more. 🙂

August 10, 2021

I loved the customization of the app to be integrated with my websie. As well as the explanation on the app it's self!

Two Little Birds
Australia
About 2 months using the app
Smile.io replied August 10, 2021

Thank you so much for this lovely review! 💖🐦

November 19, 2014

Great App, very helpful. Did exactly what I needed done.

Eternal Wooden Roses
United States
About 2 months using the app
November 1, 2021

Great app, with fantastic features and customer support. Would definitely reccomend to other shopify users.

Carter & Bell | London
United Kingdom
About 2 months using the app
Smile.io replied November 1, 2021

Thank you so much for the review and 5 star rating! We're happy to hear our team were able to help out. 😄

Edited June 29, 2019

love this basic plan does what it needs to do and lets me have an amazing rewards program thank you so much.

Buds Gaming
United States
About 2 months using the app
Smile.io replied July 2, 2019

Thank you so much for using our app! We really appreciate the five-star review! 😊

October 28, 2020

We use this app here at Redpath Shoes it helped my store grow loyal customers and keep coming back for more rewards we use the free version I would recommend it to any online store give it a try

Redpath Shoes Canberra
Australia
About 2 months using the app
Smile.io replied November 2, 2020

Thank you so much for the 5-star rating! 😄 We really appreciate it!

May 14, 2016

Great app! Love that it's free and I love being able to reward customers. This is a huge hit!

Emmie Lynne
United States
About 2 months using the app