Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!
This is the best rewards app i have found after trying many different ones. Very customizable, crazy number of ways to reward your best customers and also friend referral options. Works seamlessly with Shopify. I have had zero issues so I have not had any interaction with support.
Thank you so much for your review :) I'm so glad to hear that you haven't had any issues with the app! If you ever need help with anything - please don't hesitate to reach out in app 🕯
i LOVE THIS APP!!! Easy to use and customers love it
love love this app, great to see a web site trying to help us little ppl out,
I have just got my first rewards customer.
Good idea! Would recommend it.
So far so good, customer service is amazing and helpful, they were able to answer my questions quickly and with a smile.
Aww thank you so much with awesome customers like you, it's hard not to Smile😃
So far, so good! I just installed this in 2 minutes. I'm not live yet but so far, everything looks super intuitive an easy to use.
Great program and easy to use. Integrations are working well and support is super quick and helpful! Lovely to finally have a proper loyalty program in our shop.
Wow, thank you so much for taking the time to leave such a lovely review. We really appreciate it. Please get in touch if you need anything we are always happy to help.
Cheers
The Smile Team
Smile's customer service is always friendly :) Highly recommend using the chat feature if you're ever unsure of anything! I've dealt with Cole, Hannah and Joana before and they've all been fab :)
Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3
We were immediately interested by features that could be part of the paying plan and wanted to upgrade, but they don't show anywhere what these features exactly are and how they look like.
We contacted them to ask for a few days of free trial to only see what the features actually are before purchasing them, which seems common business sense.
The support frankly abruptly rejected this demand, telling us that since there is no long term commitment, we can very well pay $50 to see what their paying features are.
I find this approach disrespectful.