Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 15, 2016

Pretty user friendly and nicely branded

Wickedwandas
Canada
3 months using the app
June 8, 2016

Great App can't wait to use this to promote for more traffic to our site.

9k Performance
United States
3 months using the app
February 25, 2016

Great app!! Easy to use.

Fantastic tools and a generous amount of free stuff to help new companies start out with the edge they need to compete.

Highly recommend this app, if you want to run a customer loyalty program that has the same features that you larger competitors have but without the cost or overhead.
Sweet Tooth is a great advantage. Thanks Sweet Tooth !

Titan Goods
United States
3 months using the app
April 11, 2016

WE just installed it so I can't speak to how well it works once installed. But set up was quick and easy. I LOVE the fully integrated platform with shopify.

Comfy And Chic Boutique
United States
3 months using the app
July 18, 2023

Loved how quickly and wonderfully I got the support!
Still have to use the app for a long time review, until then- Peace!

Zoe India
India
3 months using the app
Smile.io replied July 19, 2023

Thank you for taking the time to leave your kind review ❤️ - Jade & The Smile Team

February 9, 2019

Just started using this app in the free plan. AMAZING!! So well made, self explanatory and easy to use. So well integrated with shopify! Thank you

The Happify Shop
Cyprus
3 months using the app
Smile.io replied March 27, 2019

Thanks for the great review, and for the five-star rating! Much appreciated :)

February 4, 2024

easy to navigate!

Bloomflower®
New Zealand
3 months using the app
Smile.io replied February 6, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Edited August 17, 2020

Easy interface and customer management. Having hiccups lately. Rewards points are being used and re-credited back to customer giving them endless point. Not happy right now and support takes a day + to get back to you.

Anyone else having issues where the rewards are used for a purchase and instead of being deducted from the customer's reward account, they go right back on it. I'm waiting for support but wanted to know if we're alone here. Our customers are shopping and getting free rewards dollars. icky

Grace
United States
3 months using the app
Smile.io replied August 17, 2020

Thanks so much for taking the time to leave us a review! We're so sorry for the technical challenge re: POS points. This has been resolved by Shopify - and our support team will reach out with a CSV to adjust for this!

January 25, 2017

very simple and fun to use. hoping i can make it more visible then just a tab.

Fallen Life
United States
3 months using the app
January 8, 2017

Pretty nice, I have used this program twice in two of my stores. It's like dangling free money in front of a shop-a-holic. All my customers accumulate around 2000 points on average.

Five14
United States
3 months using the app