Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 18, 2017

Amazing app, glad I stumbled upon it.

Coral Whale
United States
3 months using the app
November 22, 2015

This app is awesome!!!! This will bring us so many loyal customers!

Greeks That Lift
United States
3 months using the app
February 18, 2021

Je débute tout juste avec cette application mais elle a vraiment l'air très INTUITIVE, COMPLETE, et au bon rapport qualité prix. Service client juste choquant par leur excellente réactivité et aide pour le moment.

Ladystreet
France
3 months using the app
Smile.io replied February 18, 2021

Merci beaucoup! Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

August 26, 2021

We have been setting up our rewards program and have had a number of questions along the way. The customer service response has been wonderful. Each time, we've sent a chat we have been helped pretty quickly and thoroughly as well. It's made the process of getting ready to launch much more efficient. Kudos to the entire Smile Customer Service team for their support.

Passport to Organics
United States
3 months using the app
Smile.io replied August 28, 2021

Thank you so much for you review! We're so glad to hear about your experience with Smile so far 💖

March 13, 2018

Super useful! One of the few apps I installed and love!

Malva Market
United States
3 months using the app
January 12, 2017

Easy to setup and use. Good app!

Ilfxm
United States
3 months using the app
Edited March 12, 2020

www.modandsoul.com
Really nice app! Does exactly what you need from a loyalty program! I like the design, and the panel is very user friendly. The customer service is excellent too. Had some questions regarding using the app, and making the most out of it, and received responses very quickly, as well as a follow up phone call. Even the free version is plenty to get started on. The only reason for us to upgrade in the future is to connect it to Mailchimp. Will definitely keep using and very much recommend!

MOD&SOUL - Contemporary Women's Clothing
United States
3 months using the app
Smile.io replied March 13, 2020

Thank you so much for your detailed review! Don't hesitate to reach out if we can help with anything else! 😄

February 14, 2017

so far so good. The app has a great interface and very functional and operational.

Swag Pack Clothing
United States
3 months using the app
February 10, 2024

She was very helpful and knowledgeable. I appreciated the help on a late Saturday afternoon!

Balm Valley Co
United States
2 months using the app
Smile.io replied February 13, 2024

Thank you so much for taking the time to leave this review 💛 We are happy the team was able to help :)

-The Smile Team✨

August 16, 2017

love this app perfect make sure you get it I love it

Earlybirdscollections
United States
3 months using the app