Smile: Loyalty & Rewards , 5,962 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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Very cool app. By far the best quality when it comes to Loyalty rewards program. However I have to mark it down for not having a manual translation option available when there is only 5 default languages to choose from.
Thank you for sharing your open and honest feedback. We rolled out the translations feature relatively recently (right at the end of 2020), and so we're being careful to ensure everything is stable before considering how to grow it further.
I'm keen to learn what language support you're looking for, so I'll reach out with a follow-up message soon.
Glad to hear that that you're enjoying the core loyalty program though! 🙂
Its a great app easy to use and setup!
Great tool and easy integration..just a shame the more advanced packages are expensive
LOVE this app! Super easy to use and customers love it!
Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.
Just getting started with the app, but the onboarding process was very easy. I liked that the step-by-step process asked questions about the type of products we sell, revenue volume, etc., and then provided recommendations for the features of our loyalty program based on my answers. This makes the program more personalized to our store, rather than a "one size fits all" approach.
We are hopeful that our loyalty program helps to increase sales, so we can upgrade our plan in the future!
Thank you for the five-star review! We love to hear this kind of feedback. 🙂
Maggie M. got back to me quickly and her solution worked. Couldn't ask for anything more. Thanks!!!
It works good if you add some tricks to it :P You can make it better by urself :P
Great app, looks like i can apply rewards for my customers and works really well, customer support for this app was really helpful as well. highly recommend
Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team ✨
Very helpful support. Beginner friendly. Unfortunately doesn't work with the Theme Expanse, yet. Maybe they can fix it.
Thanks so much for taking the time to leave us this review! 🙏 We have reached out and hopefully this issue has been since resolved! If not please reach out to us at help@smile.io and we'll help out.