Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 24, 2022

I really like to give this app 5 stars but I cant. After purchasing the starter pack (which you kind of have to) you'll find out that your $50 monthly plan is not enough to set a limited number of times a customer can earn rewards, or have more than one app integrated at a time. These features should have been included with the starter plan and not in a $200 plan and above...

Rad Aquatic Design
Canada
3 months using the app
Smile.io replied June 24, 2022

Thank you for taking the time to leave a review, we appreciate your candid feedback! 🙏 Our plans are structured to grow with our merchants so while the Starter plan gives you all the tools to uniquely brand your program it does have some limitations as it is our most basic plan. I have reached out to you via email to see if we could provide some suggestions as well as some solutions that might work for you! I look forward to hearing back from you soon! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

March 29, 2017

What a great way to get started - the program helps you each step of the way - we love it!

Jakes Healthy Snacks
United States
3 months using the app
October 25, 2023

Estamos comenzando a usar esta excelente aplicacion y esperamos ir avanzando en mejorar los planes de pago para tener mas opciones de programa de lealtad y recompensas...el servico de atencion al cliente es excelente

Dilmah Chile
Chile
3 months using the app
Smile.io replied October 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

October 9, 2016

Easy to integrate and brings uncomparable level of value to eCommerce owners.

Concxrd
United States
3 months using the app
March 7, 2017

really easy to use and i think my customers will love it!

Nara Cosmetics
New Zealand
3 months using the app
October 27, 2023

Maggie & Angie were very responsive and informative with assisting me with my inquiry. They were both very knowledgeable and went above and beyond to list out every details and steps on helping me find my answer. Just launched this app and the interface/experience is very simple and clean. Thank you!

STIIIZY Hemp Wholesale
United States
3 months using the app
Smile.io replied October 30, 2023

Thanks for leaving a review! We agree that Maggie and Angie are indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 11, 2024

Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!

Jolly Pets
United States
About 1 month using the app
Smile.io replied April 13, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

October 29, 2017

Core to our long-term success - smile.io gives us the platform, flexibility and support to have a world-class loyalty program

Popvulture Com
Canada
3 months using the app
July 11, 2016

Super easy to set up and quick for customers to sign up! So far love this app!

Munchkindesigns
United States
3 months using the app
October 7, 2021

Great app! We just installed it a couple months ago and have seen some great activity, growth and sales. Very easy to use and has a solid UI experience. Highly recommend!

Quiet Carry
United States
3 months using the app
Smile.io replied October 11, 2021

Thank you so much for your lovely review 💖 This made us Smile 😃