Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

September 9, 2016

Sweet Tooth is Amazingly simple to Use and doesn't start charging you until you have built a strong customer base! Highly recommend this app

Silverscreenboutique
Canada
22 days using the app
December 19, 2020

I being using the app on my shopify store and its easy to use, not complicated at all, and i love that my clients love it

Etheria Beauty
United States
22 days using the app
Smile.io replied December 19, 2020

Thank you so much for the review - we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

July 4, 2016

Very easy to use!!! I cant wait to see what it does to my sales

Watch Attire
United States
22 days using the app
Edited May 23, 2021

it helped my business im new on Shopify and with this app I can make my clients buy me more often times :)

Mariné
Mexico
22 days using the app
Smile.io replied May 26, 2021

Thanks so much for your review! 🌟 We're so glad to hear that it helped your business!

May 16, 2016

Awesome App - Quick To Get Working. Definitely Recommend.

Gmarley
Australia
22 days using the app
May 23, 2016

Looks good and easy to install. Will be trying it live soon!

Bykido
Singapore
About 1 year using the app
July 11, 2016

SImple to use! Can't wait for my customers to start using it :)

Thechicpad
India
About 1 year using the app
August 29, 2019

I just started setting up smile and already have a few hesitations. The photos are required to be such a large size 1200 x 480 that they look very unprofessional in an email because the text in a 600 pixel frame. So you have to scroll in to get the full text cutting off the photo. The argument is they just changed it to the 1200 pixel size in order to give a better quality photo. You can get a great quality photo at 300 dpi. I won't be using the photo which is extremely disappointing!

Also, one of the reasons I choose to go with the Growth program was the ability to have control over the collections the customer can use the rewards on. But we have multiple collections. I want customers to be able to use their rewards on more than one collection, however, I can only choose one or all. I want to be able to restrict one. Why? This is not control, no one has just a couple of collections.

I'm going to try it out, but very skeptical at this point.

Watts Premier
United States
Almost 2 years using the app
Smile.io replied September 3, 2019

Thanks for reaching out! We're sending an email your way for further guidance. 🙂

March 22, 2022

I was assisted by Nicole on chat and she was awesome helping me set up my Loyalty points redemption settings. I appreciated her patience, clarity and encouragement. So far so GREAT w/ SMILE. Thanks again Nicole!

Working Wardrobes SE
United States
21 days using the app
Smile.io replied March 22, 2022

Thank you so much for taking the time to leave us this awesome review! We agree - Nicole is amazing 🤩

November 25, 2020

its a cool app. i installed and use for a lil while, tried another app that does similar things, however

T-BOO, LLC
United States
About 1 year using the app
Smile.io replied November 30, 2020

Thanks for the review and for giving Smile a try! If you have any specific feedback you'd like to share about how we can improve, we'd love to hear it. Just shoot over a quick email to help@smile.io 💫