Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 22, 2022

I was assisted by Nicole on chat and she was awesome helping me set up my Loyalty points redemption settings. I appreciated her patience, clarity and encouragement. So far so GREAT w/ SMILE. Thanks again Nicole!

Working Wardrobes SE
United States
21 days using the app
Smile.io replied March 22, 2022

Thank you so much for taking the time to leave us this awesome review! We agree - Nicole is amazing 🤩

November 25, 2020

its a cool app. i installed and use for a lil while, tried another app that does similar things, however

T-BOO, LLC
United States
About 1 year using the app
Smile.io replied November 30, 2020

Thanks for the review and for giving Smile a try! If you have any specific feedback you'd like to share about how we can improve, we'd love to hear it. Just shoot over a quick email to help@smile.io 💫

October 12, 2017

Great way to generate sales! Interactive and wonderful!

Melroso
United States
21 days using the app
July 14, 2016

Just downloaded it, and are very excited. It looks just like the app i need to build loyal costumers in a nice way.

H2osound
Denmark
21 days using the app
July 17, 2016

This is fantastic. Really starting to gain customers and the keep coming back! Brilliant

Glacier Pointe
United States
21 days using the app
January 7, 2016

Almost as soon as I signed up for the app I had my first sign up for the program. I believe it will work great for us. This is a great app, I had no problems installing it or setting it up! I am expecting great things to happen in no time flat!

Lexi Butler Designs
United States
21 days using the app
May 25, 2017

A must have for any store serious about customer retention and ultimate growth. The team is phenomenal to work with and the patience of our dedicated manager deserves due credit. Hands down, this it the best loyalty program for the world's fastest growing and customer-driven e-commerce businesses.

Fragrancebuy
Canada
21 days using the app
May 2, 2017

I'd give it 5 stars if there is a way that each email came in got sent to an autoresponder. Other than that it's great.

Energetic Healthy Me
United States
About 1 year using the app
September 30, 2021

We're just in the infancy of using this app - but started exploring some other competitors apps - and ended up coming back to this one. It's easy to setup. But honestly, customer support is top notch and that's a huge selling point in our book.

Embassy London USA
United States
21 days using the app
Smile.io replied October 6, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

July 1, 2017

Setup was super simple. Product works as advertised.

Inkzuki
United States
21 days using the app