Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

December 14, 2018

Great app with a wide range of features. Very nice design style & easy to use. Quick support response from Maggie got me up and running quickly!

SciDye
United Kingdom
21 days using the app
December 20, 2018

I enjoyed using this app because it was simple to create a rewards program. I also think the user-facing app on the website looks really professional, simple and fun. Super easy to use to reward program!

Gizmo Theory
United States
21 days using the app
Edited March 2, 2018

This app is awesome in every way.

1) Install went perfectly.
2)Customization is great and very easy to do.
3)Contacted them for support and they got back to me very quickly.
4)The color branding is perfect.
5)The loyalty points and referral programs are flawless.
6) The best part is that this is the FREE version. I can only imagine how much I will love the paid version. Thank You and keep up the good work.

See it in action at www.gruntshop.com

Norse Watches
United States
21 days using the app
February 28, 2019

I think the jump from FREE to US$50 per month is too steep. I have 300 people on my program and the FREE version is very limited and causes confusion so I have to upgrade but its a huge price increase. If there was a US $30 pm option for up to 600 members it would be much easier to build slowly.

Cathy Pope Jewellery NZ
New Zealand
About 1 year using the app
Smile.io replied March 26, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

June 9, 2021

A good app and a very good support. The app is easy to use and has good features for basic plan, i think it's good to start a business.

UPlush
France
21 days using the app
Smile.io replied June 9, 2021

Thanks so much for leaving so quickly a review! We're so glad to hear that the support team was able to help out 💖

July 3, 2016

Love APPS that actually work! Amazing - Thank You Sweet Tooth

Kayceescorner Super Store
United States
21 days using the app
March 23, 2018

So far so good! loving smile and Maggie in support was amazing :)

Macaroonjewellery
United Kingdom
21 days using the app
January 22, 2018

amazing amazing amazing amazing

Sarsour X
United States
21 days using the app
April 4, 2016

Pretty good app, but I would like to be able to reward certain customers (specifically ambassadors promoting my jewelry) free product as well based on how many referred. Also, I would like to be able to see which ambassador the coupon code used on my site was linked to. i.e. which customer referred them. Lastly, I would like to be able to reward points based on amount of order that was referred. I don't want to give $5 off (500 points) of a $10 order, but I would on a $100 order and so on. Hope to see these implemented soon! Thanks!

angie @ woodkeeps.com

Woodkeeps
United States
About 1 year using the app
November 10, 2018

It's been great so far. Easy to set-up and customers are responding well to it. Came well recommended from a friend. Very happy.

Canine Athletes
United States
21 days using the app