Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through effective rewards and loyalty programs. It features loyalty programs, rewards, referrals, and customization options, enhancing the shopping experience and encouraging repeat business. Merchants appreciate its reliability and the responsive, helpful customer support team that offers personalized assistance.
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I just started using this app. So far so good!
We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!
Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!
Pretty decent app but think they could make it better by implementing the following:
1) Allow customers earn points for tagging on Instagram.
2) Earn points for writing a product review.
3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage.
Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.
Great app, and very easy to set up!
Super easy to use and to make customer have fun while shopping :) THUMPS UP
Currently in a trial, testing to see if it will fit our needs. The support has been incredible in helping me investigate, and is currently the front runner in our implementation.
Thank you so much for taking the time to leave us a review! So glad to hear that you've been having a great experience so far 💖
Can't translate this app in another language... English is the only possible language... But I have been contacted by their staff and they're telling me work is being made to translate all the widget. Just can't wait to become a paid customer! Thanks.
Thanks for reaching out! We're sending an email your way to chat more. 🙂
I loved the customization of the app to be integrated with my websie. As well as the explanation on the app it's self!
Thank you so much for this lovely review! 💖🐦
Great App, very helpful. Did exactly what I needed done.
Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!