Smile: Loyalty & Rewards , 5,962 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.
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i am just about to start using this app but it looks cool. gotta try it now
No complaints about functionality...its is a good app that works well. However, SMILE changes their pricing and packages so often that you always feel like you are being jerked around. Case in point: when they last adjusted their pricing they included VIP Tiers for what was then a reasonable monthly fee. Now, if you want to continue to offer your customer's VIP tiers, the price has been jumped to $599 a month! Talks about price gouging...
Without the more advanced features that are now only available in the upper tier, this app really doesn't have much over the others. If you are doing a million-plus a year, then maybe $7,200 a year just for your rewards program is an acceptable expense. Otherwise, it's a ridiculous amount and a shame that SMILE has resorted to greed pricing and pushed out their previous customers. So much for "Loyalty."
Thank you for reaching out, and for the feedback! We'll be in touch via email to chat more!
We polled our customers on Facebook to ask them what they liked and didn't like about reward programs then we went looking for one that offered all the features our customers were looking for. We were so happy to find Sweet Tooth! Our reward members are now collecting points on all our services including longarm quilting machine rentals, longarm quilting classes, longarm supplies such as quilting thread, quilt batting, backing fabric, quilting rulers, pantographs, and more. We are still shocked at how easy it was to install and implement on our shopify store!
GREAT SO FAR.
CANT WAIT TO SEE HOW MUCH IT HELPS.
Found myself needing a little help today and thanks to Maggie, problem was solve lightning fast. High Five (star).
Thanks again Maggie.
I wish there was an option to reward customers with products other than just money towards products.
I have just set it up and it looks very good.
Your making me leave a comment because rating isn't enough
incredibly easy and powerful. love it.
This is a great app. Its expensive but having trouble growing my rewards as the base programme doesnt offer nudges . Its is a super important aspect of this app . Please consider offering as we will get more growth and stay with the app .
this app is amazing and keeps people engaged on our online vaping site!