Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless Shopify integration, and effective loyalty features like point collection and redemption. Many have seen increased sales and are satisfied with its performance. The customer service is noted for its quick response and personalized approach. While the pricing is deemed fair, some merchants wish for more features at lower cost tiers.

November 25, 2020

its a cool app. i installed and use for a lil while, tried another app that does similar things, however

United States
About 1 year using the app
Smile.io replied November 30, 2020

Thanks for the review and for giving Smile a try! If you have any specific feedback you'd like to share about how we can improve, we'd love to hear it. Just shoot over a quick email to help@smile.io 💫

July 17, 2016

This is fantastic. Really starting to gain customers and the keep coming back! Brilliant

Glacier Pointe
United States
21 days using the app
January 7, 2016

Almost as soon as I signed up for the app I had my first sign up for the program. I believe it will work great for us. This is a great app, I had no problems installing it or setting it up! I am expecting great things to happen in no time flat!

Lexi Butler Designs
United States
21 days using the app
May 25, 2017

A must have for any store serious about customer retention and ultimate growth. The team is phenomenal to work with and the patience of our dedicated manager deserves due credit. Hands down, this it the best loyalty program for the world's fastest growing and customer-driven e-commerce businesses.

21 days using the app
September 30, 2021

We're just in the infancy of using this app - but started exploring some other competitors apps - and ended up coming back to this one. It's easy to setup. But honestly, customer support is top notch and that's a huge selling point in our book.

Embassy London USA
United States
21 days using the app
Smile.io replied October 6, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

July 1, 2017

Setup was super simple. Product works as advertised.

United States
21 days using the app
May 2, 2017

I'd give it 5 stars if there is a way that each email came in got sent to an autoresponder. Other than that it's great.

Energetic Healthy Me
United States
About 1 year using the app
October 7, 2016

Excellent so far, looking forward to see how this works in our store!

Iron Gear City Llc
United States
21 days using the app
December 14, 2018

Great app with a wide range of features. Very nice design style & easy to use. Quick support response from Maggie got me up and running quickly!

United Kingdom
21 days using the app
December 20, 2018

I enjoyed using this app because it was simple to create a rewards program. I also think the user-facing app on the website looks really professional, simple and fun. Super easy to use to reward program!

Gizmo Theory
United States
21 days using the app