Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 10, 2019

The app doesn't show widget/icon on desktop and mobile anymore. I have troubleshooted and still no success. I contacted smile 8 days ago via he Shopify App dashboard and I have not heard from them. The customer service used to be good but it looks like they are losing it.

SimplyMoi
United Kingdom
Over 3 years using the app
Smile.io replied October 10, 2019

Thanks for reaching out! We've sent an email with further steps to help out! 🙂

September 29, 2016

Great app ~ Simple and Easy to use. Definitely try this app!

Joyfulspiritclothing
United States
About 1 month using the app
May 10, 2023

Nice app and fast customer service... Hope you will get help from sunshine Jade. Thank you for your service!

The BLOOOM
Netherlands
About 1 month using the app
Smile.io replied May 10, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

June 19, 2018

We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!

Mimmicllc
United States
About 1 month using the app
December 10, 2020

Very Handy little App, allows customers to sign up and spread the word about your store with the Discount referral program. Very useful if you are just starting out....

Kazooqa
United Kingdom
About 1 month using the app
Smile.io replied December 10, 2020

Thanks so much for the kind words, and five-star rating! It's super appreciated! 😄

Edited September 1, 2016

Great rewards system! Will keep my customers coming back for more!

Thewritebrothers
United States
About 1 month using the app
November 7, 2016

Fast to integrate and works well!

Watch Mate
India
About 1 month using the app
June 28, 2023

Smil.io is on time chat for everywhere , also very Good support.

iSmartNZ
New Zealand
About 1 month using the app
Smile.io replied June 29, 2023

Thank you so much for taking the time to leave this review! It was a pleasure assisting you yesterday 😊

💛 Lisa

October 9, 2016

Love the marketing solution!
We would definitely recommend this app to other business owners.

Ecom Products
United States
About 1 month using the app
September 28, 2016

Very please with the App. My customers will love this

Pollinate Coffee
United States
About 1 month using the app