Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited August 2, 2016

love love this app, great to see a web site trying to help us little ppl out,
I have just got my first rewards customer.

Crazy4kidz
Australia
About 2 months using the app
April 19, 2017

Good idea! Would recommend it.

Bare Skin By Dr Bollmann
United States
About 2 months using the app
December 20, 2021

So far so good, customer service is amazing and helpful, they were able to answer my questions quickly and with a smile.

NBI
United States
About 2 months using the app
Smile.io replied December 21, 2021

Aww thank you so much with awesome customers like you, it's hard not to Smile😃

Edited June 8, 2016

So far, so good! I just installed this in 2 minutes. I'm not live yet but so far, everything looks super intuitive an easy to use.

Acmefarm Location2
United States
Over 2 years using the app
May 23, 2023

Great program and easy to use. Integrations are working well and support is super quick and helpful! Lovely to finally have a proper loyalty program in our shop.

iGlow.no
Norway
About 2 months using the app
Smile.io replied May 23, 2023

Wow, thank you so much for taking the time to leave such a lovely review. We really appreciate it. Please get in touch if you need anything we are always happy to help.

Cheers

The Smile Team

November 14, 2018

We were immediately interested by features that could be part of the paying plan and wanted to upgrade, but they don't show anywhere what these features exactly are and how they look like.
We contacted them to ask for a few days of free trial to only see what the features actually are before purchasing them, which seems common business sense.
The support frankly abruptly rejected this demand, telling us that since there is no long term commitment, we can very well pay $50 to see what their paying features are.
I find this approach disrespectful.

MatchaBotanicals
Switzerland
Almost 4 years using the app
September 7, 2017

Amazing, cost effective and easy to install!

Indibulk Late Night
United States
About 2 months using the app
April 13, 2016

So far its great! Eli is also mega helpful! I'd rather use %'s on my site because my products are so so expensive but I can settle for real dollar amounts in the meantime.

Paceline Cycles
United States
About 2 months using the app
October 16, 2016

Great app, it integrated easily with my store www.amintikids.co.uk
Looking forward to new and repeat business coming from this loyalty program

Aminti Kids
United Kingdom
Over 2 years using the app
June 6, 2016

Easy to use and so many options to help improve engagement with our customers and create a better buying experience all round,

Bodisure
United States
About 2 months using the app