Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,488)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 26, 2016

I love this feature so far! Reward programs are amazing and this one seems great for the value

Annas Essentials
United States
About 1 month using the app
July 17, 2019

Great app, even the free plan is awesome! Easy to use and set up and good features.

Midwest ManCave
United States
About 1 month using the app
Smile.io replied July 18, 2019

Thanks for using our app, and for the five-star review! 🎉

November 9, 2021

Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient.
super support, sehr nett und hilfreich.

eve's JEWEL
Austria
About 1 month using the app
Smile.io replied November 9, 2021

Thank you so much for your lovely review 🥺 We're so glad that you're enjoying the app - Danke schön 💖

Edited April 30, 2016

Set up was easy! It helped me with every step. I love this APP!

Krave Collection
United States
About 1 month using the app
October 24, 2016

I have had a chance to use this app for a few weeks, and I love how robust it is. It looks good. It is fun for my customers to use. It integrates seamlessly with my Shopify POS system and I can drive followers with the rewards to build my marketing. Thanks for a great app!

Soaplicity
United States
About 1 month using the app
September 17, 2016

It's working really well on our site.

James Co Usa
Australia
About 1 month using the app
August 14, 2016

Highly recommended! It's easy to set up. It took less than five minutes to add to my website. Customers will now be able to SPEND & EARN Rewards while shopping my store!

Bvstore 33745
United States
About 1 month using the app
June 9, 2023

Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.

Le Moly
France
Over 2 years using the app
Smile.io replied June 12, 2023

Thanks for taking the time to leave your feedback. We are so glad that you have enjoyed our service, and have reached out to your personally with a nontechnical solution for how to add minimum order values on your POS system.

December 20, 2021

Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!

Annada
Bahrain
About 2 years using the app
Smile.io replied December 21, 2021

Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳

March 21, 2017

Great app! I've just started my new store, easy to set up and use!

Muse Sanctuary
United States
About 1 month using the app