Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

May 20, 2021

Cool app for now (just got started) - there's lots of options for point rewards and it keeps track of all customers in one place, which is also a big plus - and then it's free, so you're able to try the app out before going all-in.

Low Budget Tech Shop
Denmark
About 2 months using the app
Smile.io replied May 21, 2021

Thank you so much for your wonderful review ✨

We appreciate your feedback and will stay committed to making our merchant experience as pleasant as possible.

June 13, 2017

Program was easy to install and easy to customize to fit the look of my webstore

Fashionthrift Net
United States
About 2 months using the app
May 24, 2016

Brillant App. Highly recommended.

The First Aid Box
South Africa
About 2 months using the app
September 17, 2017

Very professional software, but it is a little high the pricing in my opinion

Vite Express
Mexico
Over 2 years using the app
October 4, 2016

Seems cool so far, let's see if it converts.

Heaven Accessories
Canada
About 2 months using the app
February 1, 2017

so far so good. will give updates later

Liberty Apparel Co
United States
Over 2 years using the app
August 22, 2021

i just recently added this app. i think this would be a great help with getting my customers to refer and purchase more from my store. thanks!

XENTRO
Philippines
About 2 months using the app
Smile.io replied August 25, 2021

Thank you so much for your 5-star review💖

Setting up a rewards program is a great tool to drive more traffic to your store!

We can't wait to see you grow! 💖

February 7, 2018

Loving this app so far. I am obsessed with your live to chat option! I was stumped figuring something out and your specialist, Maggie, was an absolute DOLL. She was super personable and prompt with answering my questions. Companies like this with the best customer service makes business life soooo much easier.

Kcoutureboutique
United States
About 2 months using the app
July 26, 2017

It's easy to set up. More feedback based on how it is adopted and how reliable it is. Great product at the outset though.

Mom Me Australia
Australia
About 2 months using the app
Edited August 30, 2023

A lot better an app from 2 years ago.
Searching customers has improved tremendously. App seems to run smooth on our site without glitches.

Still wish there was more customization capabilities.
With Shopify 2.0 template, they only recently added widgets, but those don't allow too much customization.
There is still no way to display customer points conveniently for customers. It would be nice to show in the header of your site so customers are reminded of their points.

Overall improved but still room for more.

Nordic Catch
United States
Over 2 years using the app
Smile.io replied February 22, 2021

Hello there! Thank you so much for updating your review with your feedback. I'm so happy your experience has improved and we hear you on the customization pieces. As discussed we are working hard on improvements and will be in touch soon. Thanks again!