Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 13, 2023

Very easy app to use and configure. Exactly what I was looking for!
Customer service is top notch as well!

Nocturne Paradise
Romania
18 days using the app
Smile.io replied March 13, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 20, 2017

I wish there were a little more functionality with free accounts or a mid range priced account. I am a small one person business that distributes for another company so the pricing jump is a little intense for me. It would cost more than my shopify account to upgrade monthly. At the end of the day, the service has been easy to use! I am a new user and am happy so far! I did notice that I got rewarded for points without clicking the "share" link and also I wish there were a few other custom point entries bu all in all its good!

Athenas By Talia
United States
About 1 year using the app
Edited December 15, 2020

Je recommande cette application pour le programme fidélité. Le programme est très bien fait, clair et beau. Joana parle français et m’a énormément aidé pour l’installation (pas trop difficile grâce à ses mails). J’hésitais entre 3 applications avec une préférence quand même pour celle ci, et le service client a été tellement irréprochable que j'ai choisi Smile pour mon site. J’ai reçu une réponse à tous mes mails en moins de 24h, bien souvent dans l’heure. Un grand merci à Joana qui m’a beaucoup aidé et très agréable!
Vanessa.

L'atelier and Co
France
18 days using the app
Smile.io replied December 17, 2020

Merci beaucoup! Thank you so much for the very kind review 💕So happy to hear that Joana was able to help you so quickly and thoroughly, and that you've been able to take advantage of our recently released French translations for the Smile app 🇫🇷

June 6, 2017

Awesome app! Contributes greatly to the success of my store. Highly recommended!

The Wooden Gentleman
United States
18 days using the app
June 27, 2016

Pretty good app! nice and easy to setup for people who aren't extremely technologically inclined.

Uncle Nicks Ejuice
Canada
12 months using the app
May 8, 2016

Setup and active in minutes. Who doesn't like rewards!!! Our customers love it.

Only 1 Ingredient Pet Treats
Canada
18 days using the app
April 9, 2017

trying to learn how to use it...so far its great!

Cute Little Soap Shop
United States
12 months using the app
March 23, 2018

If you dont have this app youre missing out!

Jewelrydeluxe
United States
18 days using the app
June 11, 2022

es una aplicación que realmente cumple con satisfacer a los clientes, la recomiendo para animar la tienda

saryshop33
Spain
18 days using the app
Smile.io replied June 12, 2022

¡Gracias por tomarse el tiempo para dejar una evaluación! Estamos muy contentos de que estés disfrutando de la aplicación y apreciamos tus amables palabras :)

March 9, 2017

I'm excited to try this app. Will try out in the next couple of weeks.

Trinity Naturals
United States
12 months using the app