Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 22, 2016

https://aussiediscreet.com uses sweet tooth for our other site https://aussiediscreet.com.au It works and easily integrates. Your first 500 people are free so its a no brainer for a new site to differentiate from your competition.

Aussiediscreet
Australia
About 1 month using the app
September 19, 2016

Fantastic App. Has really helped us increase revenue on our store. A great way to reward customer loyalty. Thank you Sweet Tooth.

Beemercy 2
United Kingdom
About 1 month using the app
February 3, 2017

Setting it up was really easy

Panda Brew Tea
Canada
About 1 month using the app
Edited October 8, 2019

So close to being a great app, but there seems to be a major error on how the app calculates points on sales.

If like us you choose to base rewards points on the product price before tax and shipping is added, beware that the app takes the total order amount then deducts the VAT inclusive delivery fee and also deducts the total VAT for the whole order, resulting in VAT on delivery being deducted twice and fewer points awarded than the customer is expecting. Instead, it should base the rewardable total on the product total before VAT.

Photo Boards®
United Kingdom
Almost 3 years using the app
Smile.io replied October 8, 2019

Thank you for the feedback! We'll be sending an email your way shortly to help!

August 10, 2023

We are only small grocery and not too much profit at here. I using the app until they send me the email.
with 600 orders/month , is not too much in rural and their palan is $199/month. Very expensive for us.
I will use another ways for that

Asia Food Stock Grocery
Canada
About 3 years using the app
Smile.io replied August 11, 2023

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss this further.

June 28, 2016

I really like this amazing tool, i fully recommended to all of u. I just getting improving my sales growing up by days. thank you guys

Dixanias Beauty Collection
Panama
About 1 month using the app
November 28, 2016

This is a great program for my newly opened clothing website launch www.simplybecauseclothing.com Thank you Sweet Tooth!

Simplybecauseclothing
United States
About 1 month using the app
May 30, 2019

Great app for sure! super stoked to be using this for our store and i already know that it is going to be one of the best decisions we have made so far!

IIMBU
France
About 1 month using the app
Smile.io replied June 4, 2019

Thank you for the five-star review!

August 1, 2016

Just installed this free app. Just what we've been looking for as we want to thank our returning loyal customers.

Diabetes Meals Online
Australia
About 1 month using the app
September 16, 2021

As a new shop owner, I wanted to start a rewards program. When searching for a reliable one, I came across Smile and the set up made it so easy to start a program. As my business grows, I plan to upgrade some features soon.

Ageless Apothecary
United States
About 1 month using the app
Smile.io replied September 17, 2021

Thank you so much for your 5-star review💖

Setting up a rewards program is a great tool to drive more traffic to your store!

We can't wait to see you grow! 💖