Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,574)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through effective rewards and loyalty programs. It features loyalty programs, rewards, referrals, and customization options, enhancing the shopping experience and encouraging repeat business. Merchants appreciate its reliability and the responsive, helpful customer support team that offers personalized assistance.

October 10, 2019

The app doesn't show widget/icon on desktop and mobile anymore. I have troubleshooted and still no success. I contacted smile 8 days ago via he Shopify App dashboard and I have not heard from them. The customer service used to be good but it looks like they are losing it.

SimplyMoi
United Kingdom
Over 3 years using the app
Smile.io replied October 10, 2019

Thanks for reaching out! We've sent an email with further steps to help out! 🙂

June 19, 2018

We are not live with our store yet, but support has been great! Maggie was super knowledgable and helpful, and fixed our problem right away!

Mimmicllc
United States
About 1 month using the app
December 10, 2020

Very Handy little App, allows customers to sign up and spread the word about your store with the Discount referral program. Very useful if you are just starting out....

Kazooqa
United Kingdom
About 1 month using the app
Smile.io replied December 10, 2020

Thanks so much for the kind words, and five-star rating! It's super appreciated! 😄

Edited September 1, 2016

Great rewards system! Will keep my customers coming back for more!

Thewritebrothers
United States
About 1 month using the app
November 7, 2016

Fast to integrate and works well!

Watch Mate
India
About 1 month using the app
October 30, 2023

Useless unless you pay, you cant even edit your programs without paying. cancelled

BountyBox
South Africa
Over 3 years using the app
Smile.io replied November 1, 2023

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience.

June 28, 2023

Smil.io is on time chat for everywhere , also very Good support.

iSmartNZ
New Zealand
About 1 month using the app
Smile.io replied June 29, 2023

Thank you so much for taking the time to leave this review! It was a pleasure assisting you yesterday 😊

💛 Lisa

August 12, 2016

Very quick and fast way to start reward program. however with some small tweaks this would be perfect for online or retails

Yuphorix
United States
Over 2 years using the app
October 9, 2016

Love the marketing solution!
We would definitely recommend this app to other business owners.

Ecom Products
United States
About 1 month using the app
January 14, 2017

Great app! It's easy to set up and follow the step by step instructions. I just wish they have a little bit less expensive tier level. I want more than basic but I'm starting out a new business and it's too expensive to jump on to next level without seeing how customers like and participate this reward program.

Monmotreats
United States
Over 2 years using the app