Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,512)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited January 29, 2019

I have Smile.io set up to pay out rewards in levels $5, $10 & $25 but it will only pay $5 at a time and only one per purchase. Also, lately it won't connect to my POS so I end up giving the customer a $5 discount to keep them happy. Support isn't available before I go into work and I'm a small business owner with little availability during the day. There's no email address where I can send my concerns.

Harps & Thistles Yarn Emporium
United States
Over 1 year using the app
April 8, 2016

Simple to use, I had no problems setting up the bulk discounts for my store.

Simplystyles
United States
20 days using the app
October 21, 2016

This is a awesome program and works super well. you need it as an essential part of growing your site.

Kliptwa
United States
20 days using the app
July 9, 2017

works really well everyone should give it a go

Js Thingz
United States
20 days using the app
May 20, 2016

Just added! Can't wait to see how well it does.

Artweartattoo
France
20 days using the app
March 12, 2017

Only New to this app but find it very easy to use, although the pricing is very much over priced.

Bangada
Australia
20 days using the app
June 16, 2022

It's so cool that I would even make my dog create a loyalty program using the smile platform. Highly recommend it. Especially for the support team, Joshua is a maniac, love him.

PILGRIM
Canada
20 days using the app
Smile.io replied June 16, 2022

Your 🐶 would no longer have to pay for advertising either, so that is solid advice! 🤣 This is the best review ever, such a pleasure chatting with you today! Just hit us up if you ever need anything my friend! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

February 9, 2017

great app helps start my business up to a high standard

Gothicfingers
United Kingdom
20 days using the app
April 6, 2019

Desktop version is ok, but mobile/tablet unable to configure correct position of the app icon. Please fix it. Thanks

Happy-Toys
United Kingdom
Over 1 year using the app
Smile.io replied April 8, 2019

Hey there! Thanks for reaching out. We'll be in touch via email to discuss next steps :)

October 19, 2016

Great, just set it up and waiting for results

Maruu
Latvia
19 days using the app