Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

September 21, 2016

KoopBrand.com is definitely enjoying this app! Very easy to use for our customers!

Katkoopstore
United States
12 months using the app
February 28, 2017

I Love IT and so easy to use, click click and you are done.

Hoff 71
Sweden
17 days using the app
October 6, 2022

Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.

Kavee C&C cages
United Kingdom
17 days using the app
Smile.io replied October 6, 2022

Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole

July 23, 2016

Love the name of this App and Love what it does for me

Feminarchy
United States
17 days using the app
October 17, 2023

my rep was very helpful and sent a great video!

The Foam Co.
United States
16 days using the app
Smile.io replied October 18, 2023

Thank you so much for taking the time to leave this review 🤩 It was a pleasure assisting you!

Lisa - Smile Team ✨

Edited October 10, 2017

This app is awesome and so is their employee Maggie who answered all of my questions. It's 5/5 stars with her, 4/5 without.

Update: I'm moving it down to three stars since there have been a number of issues, and we are waiting to hear back from the the support team on this. Maybe with prompt response and resolution it will go back to a 5 start review.

Zenbooth
United States
Over 1 year using the app
September 16, 2016

Best app to gain loyal customers

E Choice Mart
United States
17 days using the app
July 14, 2017

Great App! Indispensable for a perfect store and happy customers.

Neverbasicshop
United States
17 days using the app
March 11, 2016

Awesome features on the free level! I like that they constantly update their service.

Delacommune
United States
11 months using the app
July 15, 2016

So far it's early days, and the mobile version of the website is pretty dire (can't access any of the side bar, can only really see customers view on iOS). But it's easy to set up and has allowed me to reward my existing loyal customers.

Total Mailcalls For You
United Kingdom
11 months using the app