Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,566)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

August 17, 2016

Seems to be an easy and interesting app to retain retention. Great job Sweet Tooth. Looking to grow and expand using your brand.

Xseuss
United States
19 days using the app
August 2, 2020

app is extremely easy to use and takes about 10 minutes to implement into your active online store i find this is one of the best shopify apps and you can get everything you need from the free plan definetly recomend

jags merch
United Kingdom
19 days using the app
Smile.io replied August 14, 2020

Thank you so much for your lovely review, we really appreciate it! ✨

December 15, 2021

I used the app to try to help me figure out how to use the Rewards program. maria was very helpful and VERY quick to respond

Chill Mamas Boutique
United States
19 days using the app
Smile.io replied December 16, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

April 17, 2020

It's very very basic and they want you to pay $50 a month for a "starter" plan - too bad it had potential. They also need to learn to incorporate social media into this - I cannot believe they don't. Email is old school

Tank Life Plus
United States
Over 1 year using the app
Smile.io replied April 20, 2020

Thank you for you review and your feedback on our pricing! We'll absolutely take that into account.
We do incorporate social media in our points and referral program - I've sent you an email with additional information :)

September 27, 2016

Just getting started, seems like a very good add on for my store!

Magical Hoops And Gifts
United States
19 days using the app
January 5, 2016

Easy to install and setup.Just started using and a very happy with this app so far.

Cakcollectibles
United States
19 days using the app
November 23, 2016

Very easy Setup....So far so good

Red Hook Outdoors
United States
19 days using the app
November 2, 2021

J'avais un problème avec un exclusion de client lié à un tag, j'ai écris ma question dans le chat et c'était modifié en 5 minutes! SERVICE TRÈS RAPIDE ET COURTOIS!!

Keto Québec
Canada
19 days using the app
Smile.io replied November 3, 2021

Merci beaucoup pour votre commentaire 🤩 Votre satisfaction est notre priorité! 🙌

July 21, 2016

Oh my god this is everyhing you need to get your business moving thanks guys

Horselovershops
United States
19 days using the app
August 1, 2023

Loving the app! And the support is amazing! I thought I would have to upgrade my subscription to gain some functionality I need, but I reached out to chat support (who responding in less than 1 minute) who pointed me to just what I needed without having to upgrade!

Fashenhues
United States
19 days using the app
Smile.io replied August 3, 2023

We're so glad to hear you're loving Smile 🤩 Thank you so much for taking the time to leave this review — we appreciate it so, so much! 💛

- Lisa & the Smile Team✨