Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,588)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through effective rewards and loyalty programs. It features loyalty programs, rewards, referrals, and customization options, enhancing the shopping experience and encouraging repeat business. Merchants appreciate its reliability and the responsive, helpful customer support team that offers personalized assistance.

July 27, 2016

Easy Setup. Effective. Great app.

Outdoor Fun Exercise
United States
20 days using the app
September 1, 2016

I have just set it up and it looks very good.

Armadoro
Cyprus
About 1 year using the app
March 14, 2022

The customer support, particularly Tess, was very helpful when the setup wasn't working quite right. She got it working just fine and patiently answered my questions. This app is quite easy to use, and you can even adjust points for customers that purchased prior to utilizing this app.

All About Velour
United States
20 days using the app
Smile.io replied March 14, 2022

Thank you so much for your lovely review ✨ We're so glad to hear that you're finding the app easy to use! Please don't hesitate to reach out if we can help with anything else :)

April 15, 2017

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....

That Pedal Show Shop
United Kingdom
Over 1 year using the app
Edited January 29, 2019

I have Smile.io set up to pay out rewards in levels $5, $10 & $25 but it will only pay $5 at a time and only one per purchase. Also, lately it won't connect to my POS so I end up giving the customer a $5 discount to keep them happy. Support isn't available before I go into work and I'm a small business owner with little availability during the day. There's no email address where I can send my concerns.

Harps & Thistles Yarn Emporium
United States
Over 1 year using the app
April 8, 2016

Simple to use, I had no problems setting up the bulk discounts for my store.

Simplystyles
United States
20 days using the app
October 21, 2016

This is a awesome program and works super well. you need it as an essential part of growing your site.

Kliptwa
United States
20 days using the app
July 9, 2017

works really well everyone should give it a go

Js Thingz
United States
20 days using the app
May 20, 2016

Just added! Can't wait to see how well it does.

Artweartattoo
France
20 days using the app
March 12, 2017

Only New to this app but find it very easy to use, although the pricing is very much over priced.

Bangada
Australia
20 days using the app