Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,565)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

June 16, 2022

Very responsive customer service! Had some questions about setup and they were answered extremely fast :)

Local Honeyman
United States
19 days using the app
Smile.io replied June 16, 2022

It was super great chatting with you today! Thanks for taking the time to leave a review :) -Jade

June 25, 2016

Easy to use and attractive to the eye. I wish it allowed a pop up like the demo instead of being positioned.

Nazanen Express
United States
About 1 year using the app
Edited July 30, 2020

Great App

The Cazz Stop LLC
United States
19 days using the app
Smile.io replied August 14, 2020

Thanks so much for your review! :)

May 13, 2016

Great app to add to your store! a must have

Faithfullyfresh
United States
19 days using the app
Edited April 12, 2022

Amazing support - Jade was so helpful and helped us sort out our issues with placements. Very fast and responsive. Again spectacular support from Nicole who not only sorted our issue out but did it by making us have a good laugh too :)

TRL NUTRITION
United Kingdom
19 days using the app
Smile.io replied March 25, 2022

Thank you for taking the time to write a review! It is greatly appreciated! 😄 We're happy to hear Jade was able to help out.

July 15, 2017

Great app that allows open to simply add a reward program to one's store. Easy to customize to fit store theme. Awesome features with the free version. Definitely worth checking out and upgrading as your business grows. Thank you! Check it out at https://shopinspirus.com

Inspirus
United States
19 days using the app
May 8, 2019

I used this app and it's very cool! It's free to use and very easy! I like this app and i recomended !

AllForDog
Romania
19 days using the app
Smile.io replied May 8, 2019

Thank you for the kind words! We also really appreciate the five-star review. :)

April 18, 2017

So good so far, launched it yesterday and had 12 customers sign up to this, great idea and hopefully something we can start to build a very loyal customer base on. We are on the Free plan and its awesome.

Deviseclo
United Kingdom
19 days using the app
December 7, 2022

Lisa was extremely helpful and resolved my issues instanly, I began the chat very confused and have now ended it feeling so much better about our rewards system! Thanks again Lisa!

Rumpole & Mowgli
Australia
19 days using the app
Smile.io replied December 7, 2022

You are most welcome! It was so nice chatting with you today and I very much appreciate you taking the time to leave this review 💖

Lisa - Smile Team ✨

September 30, 2016

Great App, will help us a lot!

Markslinger
United Kingdom
19 days using the app