Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

July 20, 2023

Very straight forward instructions. So easy to set up and launch. I had to ask for assistance and the support was great.

Bio DoUgh
Australia
6 days using the app
Smile.io replied July 21, 2023

Thanks so much for leaving a review! We are glad you've had such any easy time setting up and launching your program. Don't hesitate to reach out if we can help you with anything else :)

October 16, 2016

Very nice incentive program. Highly recommend :)

Cc Gifts N Decor
United States
9 days using the app
April 24, 2016

Very simple and straightforward set up. The only reason I did not give more than 4 stars is that I haven't put the app in live mode.

Rich In Radiance
United States
9 days using the app
August 16, 2018

I love this app. It's a great way for me to get my business exposed using their customer rewards program. It was so easy to set up and use and I look forward to seeing what it does to attract customers to my site!!

Ashleys Cache
United States
9 days using the app
February 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Aubin
United Kingdom
9 days using the app
Smile.io replied February 16, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

December 9, 2017

Cool app. UX is great. It seems quite pricey for the paid aspects

Succuterra
Canada
9 days using the app
June 14, 2022

Super good customer service. I was having problem using the deep link & getting the API key. Their support team is very proffesional, plus this app is great!

Kclot
United States
9 days using the app
Smile.io replied June 14, 2022

Thanks for leaving a review, we appreciate you! Stoked to hear you are loving the app and glad we were able to help you fully integrate with Tapcart to extend your reward program's capabilities even further! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 15, 2022

Integration for both referral and rewards have been seamless. Customer service is prompt and friendly. Thank you!

Ollie Belle
United States
9 days using the app
Smile.io replied June 15, 2022

It was a pleasure chatting with you today, Connie 😊 Thank you so much for taking the time to leave this review, we really appreciate it!! 🙌 🙌 🙌 🙌 🙌

💖 Lisa

August 29, 2016

Awesome ways to boost your sales!

Ynbags
Estonia
9 days using the app
February 12, 2017

good app for free! It is very helpful!

Primecuppa
United States
9 days using the app