Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,564)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

February 25, 2020

Smile has made my customer experience brighter than i ever imagined. Because of the way smile rewards customers just want to keep earning points on your site

HustleStory
Nigeria
18 days using the app
Smile.io replied February 26, 2020

We're so glad to hear that we're helping with the customer experience! Thanks so much for your 5-star rating 😊

April 20, 2017

I wish there were a little more functionality with free accounts or a mid range priced account. I am a small one person business that distributes for another company so the pricing jump is a little intense for me. It would cost more than my shopify account to upgrade monthly. At the end of the day, the service has been easy to use! I am a new user and am happy so far! I did notice that I got rewarded for points without clicking the "share" link and also I wish there were a few other custom point entries bu all in all its good!

Athenas By Talia
United States
About 1 year using the app
May 27, 2016

Love this tool for my business website and the techie support are amazing to hep very quickly!!! I would recommend this to everyone!!!

Ditto Designz
United States
17 days using the app
June 26, 2020

i am not very computer sabby, this point system is confusing- customer purchased an item. did not use credits and it automatically deducted 500 points from her acct without using her earned points. Im very confused!

hpl jewelry
United States
Over 1 year using the app
Smile.io replied June 26, 2020

Hey there! Thank you for taking the time to leave us a review! I'm so sorry to hear that you're finding the points program confusing. We'll send you over an email to help out right away! :)

Edited June 12, 2019

awesome features great app in all the referral apps I recommended all Shopify store owner to use this app, it's free version is awesome

gpriff
India
17 days using the app
Smile.io replied June 9, 2019

We're glad to hear you're loving the referral features in our app! Thank you so much for the five-star review! :)

June 27, 2016

Pretty good app! nice and easy to setup for people who aren't extremely technologically inclined.

Uncle Nicks Ejuice
Canada
12 months using the app
April 9, 2017

trying to learn how to use it...so far its great!

Cute Little Soap Shop
United States
12 months using the app
March 13, 2018

Great App Would recommend it. Will defiantly Purchase at end of trial

Myprintbydemand Com
Australia
17 days using the app
March 9, 2017

I'm excited to try this app. Will try out in the next couple of weeks.

Trinity Naturals
United States
12 months using the app
November 2, 2016

Integrates with the website fast!

Why So Kawaii
Taiwan
17 days using the app