Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

October 16, 2016

Very nice incentive program. Highly recommend :)

Cc Gifts N Decor
United States
9 days using the app
April 24, 2016

Very simple and straightforward set up. The only reason I did not give more than 4 stars is that I haven't put the app in live mode.

Rich In Radiance
United States
9 days using the app
August 16, 2018

I love this app. It's a great way for me to get my business exposed using their customer rewards program. It was so easy to set up and use and I look forward to seeing what it does to attract customers to my site!!

Ashleys Cache
United States
9 days using the app
April 26, 2023

Great app and really helpful customer service staff, really pleased that we started using Smile.io for our rewards programme.

UK Beauty Club
United Kingdom
9 days using the app
Smile.io replied April 26, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

February 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Aubin
United Kingdom
9 days using the app
Smile.io replied February 16, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

December 9, 2017

Cool app. UX is great. It seems quite pricey for the paid aspects

Succuterra
Canada
9 days using the app
June 14, 2022

Super good customer service. I was having problem using the deep link & getting the API key. Their support team is very proffesional, plus this app is great!

Kclot
United States
9 days using the app
Smile.io replied June 14, 2022

Thanks for leaving a review, we appreciate you! Stoked to hear you are loving the app and glad we were able to help you fully integrate with Tapcart to extend your reward program's capabilities even further! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

June 15, 2022

Integration for both referral and rewards have been seamless. Customer service is prompt and friendly. Thank you!

Ollie Belle
United States
9 days using the app
Smile.io replied June 15, 2022

It was a pleasure chatting with you today, Connie 😊 Thank you so much for taking the time to leave this review, we really appreciate it!! 🙌 🙌 🙌 🙌 🙌

💖 Lisa

July 22, 2023

Great app very very easy to install and use. Great customer support (thanx to David). I'm using Smile on 3 websites.

Browlab
France
7 days using the app
Smile.io replied July 25, 2023

Thank you so much for your review we really appreciate your kind words. Please reach out if there is anything else we can help you with.

Cheers

The Smile team

August 29, 2016

Awesome ways to boost your sales!

Ynbags
Estonia
9 days using the app