Reviews (6,047)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

June 25, 2016

We love Sweet Tooth! It's a really useful platform for client retention and rewards!

Imagine That Gift Baskets
United States
6 days using the app
March 20, 2020

entering customers at checkout be automatic opt in for rewards so they don’t have to go Their email to complete

Little Prairie Girl
United States
5 months using the app
Smile.io replied March 20, 2020

Thanks for your review! We'll send you over an email to help with this 🙂

November 23, 2018

We used Smile.io to set up our loyalty and rewards program. The app has a great logic and nice features, especially the Stamped.io implementation. Nice automation and personalization. What I really miss and a huge loss is the expressions that are hard coded and can't be translated - hopefully gonna be solved soon.
Also, quick and cool support, I was in contact with Maggie and Roel. High five for those guys.

Játéksziget.hu
Hungary
4 months using the app
October 17, 2023

knowledgeable and patient

Tiff's decor and more
United States
About 1 hour using the app
Smile.io replied October 18, 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with our support team! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

November 12, 2016

Great App!!

Recommend it for any shop.

Zaccs
United States
5 days using the app
January 21, 2016

Easy to set up, great incentive for repeat purchases.

037 Collection
United States
5 days using the app
May 7, 2018

muito bacana o app eu adorei simples e facil de usar

Clube Das Princesas
Portugal
5 days using the app
October 20, 2020

super slow also app and support staff not worth it its just waste of time interface has so many bugs issue

christmasgiftbuy
United States
5 months using the app
Smile.io replied October 21, 2020

Hey there! We're so sorry to hear this. Our team has sent a message your way to help out.

November 1, 2016

Super easy setup, very user friendly. Looks good on my site even with the free plan. looking forward to seeing how my customers use it.

Chantilly Rouge
Australia
4 months using the app
March 21, 2022

Such a great experience with this app. The customer support is great and very responsive. They helped up migrate from another Loyalty app and answered all our questions fast and effectively. Thank you guys!

Candelinas
Greece
5 days using the app
Smile.io replied March 22, 2022

Thanks for sharing your kind & generous feedback! 😊