Smile: Loyalty & Rewards , 6,019 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, seamless Shopify integration, and effective loyalty features like point collection and redemption. Many have seen increased sales and are satisfied with its performance. The customer service is noted for its quick response and personalized approach. While the pricing is deemed fair, some merchants wish for more features at lower cost tiers.
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Still working through the app functionality but the customer service team is responsive and extremely helpful!
Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊
Smile Team ✨
Such a great experience with this app. The customer support is great and very responsive. They helped up migrate from another Loyalty app and answered all our questions fast and effectively. Thank you guys!
Thanks for sharing your kind & generous feedback! 😊
USER / BUYER BEWARE. It should be stressed that this app does NOT connect to social networks (Instagram/Facebook/Twitter). Any task you assign for points does NOT have to completed by the customer. Smile will reward ppl the points as long as they just click the button. Because points=money, you will basically be giving money away on tasks that may very well go uncompleted. They have a great support team who offers suggestions to help combat this, but ultimately it's a flaw in the system that should be corrected or at least made aware to users.
Thank you for the feedback! We've sent an email your way with some additional information to clarify.
so far the experience has been great. easy to setup and the layout is sleek and simple as well. fit perfectly on my site.
Very user friendly, great feature
I'm just now getting started - the app seems very easy to use and setting up probably only took 5 minutes...can't wait to see how it actually works.
Great app to retain customers, too bad many options like translation are only available when you upgrade
Great app. that builds loyalty with our tribe. We would recommend this app to all e-commerce b2c businesses.
Just installed Smile and my customers in the store are already loving the program.
I had a few issues with getting the App installed on the POS terminal and worked with Nicole Miles who showed so much patience in working through the issue with me and helped me resolve the Setup issue to my great satisfaction. Great customer service Nicole!
It was great chatting with you today, and I'm so glad that we could get you all set up on your POS. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything else!
💛 Nicole & the Smile team
Incredibly easy to launch this feature onto your site. Download, choose color theme & name of program, choose program(s), launch, DONE.
Hey there! Thanks so much for your review 💖 Glad to hear that you were able to get everything setup easily!