Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,561)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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it is a great app I would just make easy to find the chat :)
Pretty great app, recommended for ALL sites, doesn't matter what you sell, put it in!
App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.
very good.
Points reward is a very complete system
Simple and easy to use. Perfect for non technical ecomm site owners.
Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.
Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!
Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊
Just starting but looks good so far and super easy to install
I Love their easy setup, and multitude of features! This is a great rewards platform!
Limitation on POS filter.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨