Reviews (6,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.
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The customer service was exceptional! Not only did they promptly address my inquiries, but they also provided me with a complimentary month. I am enthusiastic about the program and assessing the results.
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are enjoying Smile so far. Don't hesitate to reach out if there is anything else we can help you with!
-Nicole
I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.
Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪
Cheers,
Joshua - Smile Team 🧙♂️
This will be a great way to bring back repeat customers. So easy to create as well!
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Thanks so much for taking the time to leave us this review 😅 Please do not hesitate to reach out to help@smile.io - we are always an email away! 🙌
Excellent, excellent app. I've tried all of the customer relationship apps available for Shopify, and nothing comes close to being as thorough and well implemented as Sweet Tooth. It's been on my shop dappernotes.com for a bit now, and the response is already great.
Plus: you can't beat a thoughtful pricing model like this one: if you have enough active customers, then the monthly fee is a drop in the bucket to keep them coming back.
Finally: the customer service response is AMAZING. And when it comes to putting anything on my website, having a product with a real dedicated team makes all the difference in the world.
confusing to use. They say its easy but its not. too much friction
We've just implemented Smile and have had a few online redemptions! Their support team helped me set up in-store redemption through our POS. Giving it 4 stars for user friendliness and concept, haven't used it long enough to see if it gets a fifth!
Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 💫
Great app...easy to get ready...thumbs up for sweet thooth
Very easy to setup and start building a loyalty program. Nice and knowledgable support as well. Great app.
Thank you so much for the review! So glad to hear you found it easy to setup your loyalty program with Smile.
Very easy to set up. Nicole from customer service was wonderful and so helpful. Highly recommend this app!
Thank you so much for leaving us this lovely review! We agree - Nicole is the best 😄