Reviews (6,112)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.

August 19, 2022

We are using this Smile app for our multiple stores. The team is extremely helpful. We got a great support from Joshua. Thank you for all the help.

oman-paradise.com
Oman
4 days using the app
Smile.io replied August 19, 2022

Thank you so much for taking the time to leave us a review, it means a lot! 😀 We are overjoyed to keep growing with you as you continue to expand, congrats again on your newest store! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

April 1, 2016

It's straight forward, easy to use, what you pay is what you get – above and beyond.

Eat Cake Today
Malaysia
4 days using the app
January 8, 2017

Pretty nice, I have used this program twice in two of my stores. It's like dangling free money in front of a shop-a-holic. All my customers accumulate around 2000 points on average.

Five14
United States
3 months using the app
March 24, 2022

Early days with using this app but the customer service, integration and interface have been superb. Used many, many plug ins in my time and somethings always difficult/a bit clunky. Yet to find any issues.

Glass & Wick
United Kingdom
4 days using the app
Smile.io replied March 25, 2022

😄 Thank you so much for the review and for using Smile! We really appreciate the kind words.

August 11, 2016

Great app, super easy to use.

Check it out www.Studio110NZ.com

Studio 110
New Zealand
3 months using the app
Edited October 18, 2021

I just installed this app so i will have to return for an honest review. the process of installation has been a smooth process now I will have to see how it functions with my store.

Paw Hubb
United States
4 days using the app
Smile.io replied October 18, 2021

Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄

February 2, 2018

Really brilliant app, great customer service, so easy to install and use.

Every store needs this to reward their customers!

Special thanks to Mohsen for being super super helpful :)

Siskyn Skincare Oils
United Kingdom
4 days using the app
October 20, 2017

This is the first time to use app for my story.I wanna thanks for this great app.Everyone can use..easy to use.Thanks again

Myaffiliatename
Greece
4 days using the app
March 28, 2023

Awesome help from the Help Center people.
A little limited on the Starter Plan (paid), but ok for basic needs.

ADAMUS
Portugal
4 days using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

Edited December 10, 2018

The app seems fairly easy to use but I noticed that rewarding someone for "sharing" on social media is pointless. It only requires them to click on the "share to facebook" or whatever and does not actually require the person to share. Its a way to rack up false points.

Bonnie Dutch & Co
United States
4 months using the app