Reviews (6,112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its variety of features like a Loyalty Landing Page and Points on Product Page. It's praised for its easy setup, seamless business integration, and low maintenance. The app's customer service is highly commended for its responsiveness and helpfulness. Merchants have seen a positive impact on sales and customer loyalty. Despite some concerns about pricing, the team is often willing to find suitable solutions. Its continuous innovation and user-friendly interface make it a top choice for managing loyalty programs.
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It is good and easy to setup. But limited in the discount function.
Great app, they can source pretty much anything and are really reliable. Great app. Great app. Great app
Thank you so much for your review - this is really great to hear! 💖
Excellent customer service. Had to get a lot of help installing it and it was great, and very fast. 5 stars.
We're so happy to hear that! Thank you so much for taking the time to leave us this lovely review 💖😄
just wanted to express what a great employee you have..Abby took time to even create a quick video to let me see what she was talking about. She is very knowledged with the ap and a great person to chat with. Shes a keeper
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Easy to follow set up steps. I'm really looking forward to what this app can do! Well here we go! I'm gonna wait to see what happens before I rank it any higher.
The app is awesome! Complete features and good customization (a bit limited in the basic plan). But the best thing support, they assist you very fast and efficiently.
Great App! Keep up the excellent work!!!
Great Idea. Working great so far!
At first, it seemed like a great loyalty app. After the expense of switching from Marsello and their horrible customer support, we chose Smile. We have over 5000 customers and the app treats everyone that does not provide an email address as a guest. The problem is that it does not credit them for their purchases even after changing the setting. Now we have to find another loyalty app and spend the expense to convert our customers. Very disappointed.
Hi! 👋 Thank you for leaving your candid feedback - that's pivotal for our growth! 🙏 We are reviewing the matter internally, and we will be reaching out as soon as possible, or feel free to contact us at help@.smile.io