Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,554)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

March 20, 2016

This app was exactly what I needed

My Green House
United States
11 days using the app
October 8, 2018

This would have been great if there was a way to create a separate landing page or direct link to the program. only offering a pop up form doesn't fly. I cannot have the widget on every screen.

TerraNut Store
United States
11 months using the app
April 30, 2016

Actually really helpful when organizing natural marketing

Giantstuff
United States
11 days using the app
January 24, 2017

Love sweet tooth! Just started using this and its so quick and easy!

Envy Stylz Boutique
United States
11 days using the app
February 24, 2017

WOW! Works extremely well every store should have this...

Industrie Music
Australia
11 days using the app
November 11, 2023

Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.

Element Tattoo Supply
United States
11 days using the app
Smile.io replied November 14, 2023

We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!

July 16, 2016

Very Easy to set up. It took me about 10min. Customer Retention is so important in my business. This app makes it easy. It seemed expensive but I'm happy I don't even have to pay until I have +500 Customers in the system so that's a big plus in terms of it's cost.

Longessay
United States
11 days using the app
June 5, 2023

Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français

Le Dressing de Val
France
8 months using the app
Smile.io replied June 5, 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!

Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.

Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.

August 18, 2023

Amazing customer service and support! Jade was awesome in giving suggestion and replying to my query very quick and professional. Thanks a million!!! :)

Gribb nature's innovation
Portugal
11 days using the app
Smile.io replied August 21, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Edited August 22, 2019

Easy to use, and easy to change colors to match your store. Glad I found this! I am so happy to have a program to reward shoppers! The free program works great!

Bombshell Offroad
United States
11 days using the app
Smile.io replied August 29, 2019

Thank you so much for the 5-star review. We're so glad to hear that you're loving our app! :)