Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,554)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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seems pretty good so far and encourages customers to place orders
This app is extremely useful for everybody!
Love it. Hope to see results soon
This is great, the free version has everything I need and it was simple to customize. Definitely recommend this to friends!
That's so great to hear! Thanks so much for taking the time to leave this review - don't hesitate to reach out to support if we can help with anything!
Customers received an email with notification of rewards but they say they can not use their points earned... so??? it is useless, doesnt work for its purpose
LOVE LOVE LOVE! I've been wanting to start a loyalty program for my store for a while now but the process of starting that always seemed daunting. I found Smile through the Shopify App Store and decided to give it a try and I immediately loved everything about it. It was so easy to set up and after launching the program today, I'm already getting great feedback from my customers. I can't wait to continue growing my store with Smile!
That's amazing! Thank you so much for sharing this - we love hearing feedback like this! Feel free to reach out to support if we can help with anything! 💖
Take care & stay safe!
Will give a five star if there is a time bound option for earning rewards. Say I can set the time frame to earn rewards for a duration of a year and reset it after a year for example. Other wise it's easy and great to use.
So far Smile.io is great! They have very thorough tutorials, customer service is top notch and I love the flexibility of the app. They even helped me develop a plan that works best for my in-person retail shop. Would highly recommend!
We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛
Please reach out if we can help with anything else.
Cheers
The Smile Team 🤗
Have needed a hand with a few things and the Team have always helped out super quick on the chat area. As an e-commerce store owner who integrates numerous apps customer service and more importantly the support aspect is vitally important to me when deciding who to trust and use.
The Smile crew definitely tick this box for me!
Thank you so much for your kind words. We are so glad that our team has been able to help you out and that you put your trust in us 💛 We appreciate you taking the time to leave a review!
We started this app to hone in on some repeat customer business and really give back to the customers that have been with us from the start...
Could not be happier...seriously...The ability to reward has enhanced our customer relationships like nothing else.
Maggie helped us out with our migration from Big Commerce and settling into Shopify. She also got us right where we need to be with our plan. Thank YOu Maggie