Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

September 24, 2016

Great app. Easy to install and works great

Alternappies 2
Australia
7 days using the app
June 5, 2016

cool app! hope it benefits my business =)

Dragons Gold
United States
7 days using the app
December 7, 2020

I have only recently installed & started using the app, but first impressions are very good. Initial customer support has been excellent, Jobie gave me so much of his time & patience explaining numerous functions. Cheers!

Sandy Point Chandlery
United Kingdom
7 days using the app
Smile.io replied December 8, 2020

Thank you so so much for taking the time to write this review! So happy to hear Jobie gave you a great experience -- let us know if you need help with anything else as you launch your loyalty program 🚀

Edited August 30, 2016

Editing this review due to recent circumstances:

Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

Gourmet Eliquid
United Kingdom
7 months using the app
September 30, 2016

Very good App, Highly Recommended to have

Nonstop Racing
United States
7 days using the app
November 9, 2018

Simple to set-up and get going with minimal effort. Program set-up is quite flexible and you can pick and play with different options depending on what you want in your program (Only Referral, Rewards or combination) even in the Free version.

An important improvement would be to able to send people a link to the rewards launcher/program page. Right now (as much as I can tell), the only way to tell people about the program is to tell them to go to the home page and click on the launcher instead of being able to send them a link which would be a lot more useful.

Singal's
Canada
5 months using the app
April 27, 2017

Very good so far, just started using. Would recommend to others, appears to have helped develop more interest and helped raise awareness.

Flatlap Com
Australia
5 months using the app
June 23, 2017

Great app for a loyalty program

Outdoorstockroom
United States
5 months using the app
September 19, 2016

Awesome and incredibly simple to use. Highly recommended to anybody looking for a fantastic loyalty rewards program.

Acornbuddha
Australia
7 days using the app
April 9, 2021

LOVEEEE! IF YOUR'RE HESISTATE, DON'T BE, THE EASE OF THE INTERGRATION ALONE IS ENOUGH!!! THANK YOU!!!

Kelita's Kloset
United States
7 days using the app
Smile.io replied April 9, 2021

Thank you so much for the enthusiastic endorsement! We really appreciate the 5-star rating and that you're loving Smile! 😄