Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 21, 2017

So far so good! Cant wait to see how my visitors will react to it. Thanks

Soliceshop
Ireland
8 days using the app
November 2, 2021

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

Beauty By Jenkins
United States
8 months using the app
Smile.io replied November 3, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

January 28, 2017

easy to use Im a beginners and its just my speed
www.whimsicalwolf.net

Tshirt 175
United States
8 days using the app
September 11, 2020

So far so good. Support is amazing and the app integrates a lot of ways to reward the client. Brady has been super helpful in this new stage; his response is spectacular.

Siempre Natural
United States
8 days using the app
Smile.io replied September 15, 2020

That's so great to hear - Thank you so much for sharing and for the 5-stars! We agree - Brady is awesome!

April 23, 2022

Great app! and amazing customer service. The app is working great on POS as well and it all works smoothly. I hope someday you will add full Hebrew support and RTL

דוגית
Israel
8 days using the app
Smile.io replied April 23, 2022

Thanks for taking the time to leave a review, and for sharing your feedback! We will definitely will keep you updated if we add these features in the future. It was a pleasure speaking with you today 😁 -Nicole

December 8, 2020

Amazing app with great features that just make it impossible to refuse! Plus it's free so I mean, its a no brainer! Thank you guys!

Pretty Mystics
United States
8 days using the app
Smile.io replied December 9, 2020

🚫🧠er -- Exactly! Thanks for the kind words and taking the time to write this stellar review 💫

October 2, 2016

Excellent! It is very easy to use!

Trendy Idler
Russia
8 days using the app
March 29, 2018

Awesome new app! Highly recommends.

For The Love Of Handbags Shop
United States
8 days using the app
July 11, 2016

We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.

The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!

The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.

Boardgamewarriors
Canada
6 months using the app
November 2, 2016

We just got started with our store but I feel super lucky we chose Sweet Tooth as our rewards program. It's simple and easy to use, very effective and the support staff at Sweet Tooth HQ are the best! Thanks again for all your help!

Atman Gallery
Canada
6 months using the app