Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,550)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
Refine
-
By rating
Had an issue with the bar loading on my page but Roal got it resolved very quickly! Great customer service
The app sent a prompt asking for a review so I obliged.
This app is HORENDOUSLY priced. Yes, there are other options you can use for your store and pay WAY less which I do but I am so disgusted by the sheer audacity of the creators to charge what they do for the most basic of things. There are 3 plans - One for $49 a month, one for $200 a month...Yes, TWO HUNDRED DOLLARS every single MONTH and the last one for $600 monthly. Their free plan is simple and will be enough to get you started with a loyalty program. You won't be able to customize anything about it or add any of your own branding but it will be enough to get going.
Thank you for taking the time to leave us a review. We empathize with how difficult navigating pricing issues can be for merchants and would love to offer you a free trial of any plan you choose. We find that Smile's return on investment far outweighs any initial costs but we also understand that making such a commitment is daunting. We would love for you to enjoy all the benefits of Smile with absolutely no risk to yourself. I have sent an email as well offering to set this up, we hope to hear from you soon!
Sincerely,
Joshua - Smile Team 🧙♂️
Lovely experience. Best is I get to start for free. Using it on www.psychedeliashop.com now
super easy to setup, hopefully it is as smooth when it comes to using the points
Easy to set up and a value added rewards system for the store :)
Such an awesome app, creates a sense of partnership between us and our customer. I highly recommend!
We are working on transitioning POS systems and have lots of questions about loyalty/reward programs. Maria at SMILE did a fantastic job explaining processes and answering our questions!
We're love Maria! Thank you so much for your lovely review and shout out 💖
In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful as I would have liked. More examples of how to set up your store and e-mails would have been awesome. That said, I will continue to use the program and recommend to others.
Thank you for your review and feedback! We're going to be reaching out to help out more here :)
Wow, can have some fun with this!
The app was very easy to install and get running. I'm very impressed for a free app and will consider upgrading once I see the sort of value it brings to our company - www.printyourmind3d.ca.
Thank you for the five-star review! We're happy you're loving the free version :)