Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,545)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

February 1, 2017

So far pretty good. Slight issue with the Friend Referral discount code. The codes are not importing. We will see how customer support is.

Majestys
United States
2 months using the app
April 3, 2017

looks good so far! Hope it catches lots of customers

Campton Clothing Apparel
Canada
2 months using the app
June 30, 2017

Nice work!! <3 keep it up, very cool option

Vaughans Healthy Meals
Australia
3 days using the app
March 17, 2017

Good, but expensive. And missing some features I would want.

Simplyearth
United States
2 months using the app
September 25, 2016

Just installed it so far really cool program. Well see how it goes!

Ajbb
United States
3 days using the app
July 8, 2017

I love this app! Def a fun experience for customers to make them a loyal buyer for the future!

Samantha Stacy
United States
3 days using the app
December 10, 2020

really simple to use with many programms, free plan and very responsive support .. with french speaking translation !

explorhappy
France
3 days using the app
Smile.io replied December 10, 2020

Merci! We're so happy to hear you're loving the translations! Thank you for the five-star rating! 😊

November 18, 2023

im new here so i don't know yet about the app im testing it already !! but this review is only for joana!! and im writing it from the bottom of my heart!! she is an intelligent smart person and she really works conscientiously!! while i was working to learn more about this app with her help!! she was checking my website and notified me about some links were not working on my website!! people with this alertness, precision and good work are hard to find! she just made me love this app by contacting her she was teaching me about this app with screen videos made by her as well,, i wish every manager had someone like joanna, and with her mindset! Never lose her and i wish she gets promoted as well !! she deserves it!

Orchid Unique
United States
3 days using the app
Smile.io replied November 21, 2023

Thanks so much for taking the time to leave us a review AND for the extremely kind words about Joana! We're lucky to have her on our team and we're so happy you agree 💖

If you have any more questions along the way, please do let us know. We'd love to help!

Yours in Loyalty,

✨ The Smile Support Team ✨

September 12, 2016

Awesome store app. Really like customer options available.

Paracosmplayground
United States
2 months using the app
Edited December 5, 2018

I use this app for my customers to obtain points for loyalty and also for the referral incentive. It has been awesome. The only thing I dislike is that a lot of customers have internet explorer and when using that browser, they are unable to sign up by opening the rewards icon on our home page.

P.S. Beads
United States
2 months using the app