Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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unfortunately you can't integrate with anything unless you pay $50 , bit of a joke really, how can a new store get going like this?
The app is great and can help to keep your coustomers loyal to your shop, only bad is that the Premium Plan is to expensive. For starters bad
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.
We are only 2 days into using Smile but so far what I can say is: WOW.
I really like this program. Very professional and even on the free program there are nice options. While I did figure out how to enter the points levels, I have to say this wasn't crystal clear even after reading the instructions a few times. For instance for variable and fixed discounts. And despite clearing my cache, restarting my browser, etc, I am still having trouble getting the referral message on Twitter to 'take' or to 'delete'. It might - after several hours!
But these are very small issues. Over all the program is unexpectedly quite amazing!
I agree with what many have said about pricing. If the pricing could be graduated a bit to help new businesses as they grow, then I would be glad to pay. $600 a year off the bat with a comparatively small customer base, is a chunky budget item - though the quality is worth every penny.
On balance, I highly recommend any shop owner to try this program. It is relatively easy to set up, a great way to reward long-time, loyal customers, it creates great 'brand' feeling and it is a very professional tool to help any e-store grow their customer base.
Thanks, Smile!
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Thank you very much for the amazing feedback and five-star review! This kind of candid feedback is so appreciated. :)
Very easy to set up, looks great and really simple to use :). Loving it so far!
It is a shame that the social referral options are paid only (considering there is such a large jump from the free service to the next, I sadly cannot afford that) - but, the free service is fantastic :) so this is only a small issue.
It sounds like an excellent idea, I haven't gotten to use it I just installed it and changed the text and then i clicked a litlle circle and it brought popped this survey up, lol i love this.
Easy set-up and my questions were answered very quickly!
Such an easy yet effective app, love it!
Seemed easy enough. For a free app it has simplicity and great design. Navigation was simple.overall a easy to do design.
The service level of their support I got was great and I got my problems resolved. Though their price is steep for some features that a lot of other services have for cheaper they are my number one pick for a points for customers option.
Thanks so much for your review and feedback! We really appreciate your support 😊
GOOD APP <3 I LOVE IT SO MUCH