Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 16, 2021

So far so good. Great for starting out and learning. I like having the rewards program. I think it will help attract a lot of customers

Life Limitz
United States
About 1 hour using the app
Smile.io replied January 17, 2021

Thank you so much for the review and choosing Smile for your rewards program! Looking forward to seeing the launch of your program :)

May 7, 2021

Love how easy this app was to set up and the style of it doesn't look tacky which is a huge win for up selling.

Thread the Needle
Canada
About 1 hour using the app
Smile.io replied May 11, 2021

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

May 8, 2017

Awwesome app so for looking forward to incorporating this with my business

Rickibees
Canada
About 1 hour using the app
August 24, 2021

No fuss, CSV import, simple to use, beautiful GUI, intuitive UX, features that match all other competitors, super customer service, unbeatable pricing. What are you waiting for?

My Story Treasury
Singapore
About 1 hour using the app
Smile.io replied August 25, 2021

Thank you for the kind words! 💓

It helps get us in front of more awesome people just like you! 💓

October 15, 2023

Lovely work!

MotherFathers
Bulgaria
About 1 hour using the app
Smile.io replied October 17, 2023

Thank you so much for your kind review. We really appreciate it! 💖

Smile Team ✨

Edited January 3, 2019

So far, so good. Installation and customization was a breeze! Excited to see how this helps us to activate our customer base and get them really excited!

The Jungalow
United States
About 1 hour using the app
April 26, 2022

Easy to install and great staff! Nicole helped me get my rewards integrated into the in-store POS with ease.

Sportzzone
United States
About 1 hour using the app
Smile.io replied April 26, 2022

Thanks for taking the time to leave a review! I am so glad you were able to install Smile and set up your POS easily. It was great chatting with you 💛 Nicole

February 23, 2023

really quick and nice customer support! answered my question quickly even with only one person working !

Come What Nay
United States
About 1 hour using the app
Smile.io replied February 24, 2023

It makes us extremely glad to see you were assured of the superpowers of our customer support! 🦸‍♀️ We're here anytime 📩

February 19, 2017

it's an easy set up except for code retrieval

In Ur Closet
United States
About 1 hour using the app
November 18, 2020

Just started using the app and ran into some difficulties but I was pleasantly surprised how attentive their customer service was! They immediately replied and helped me set it up. Shout out to Jobie for the assist! Excited to grow my business with Smile!

Alexa Philippines
Philippines
About 1 hour using the app
Smile.io replied November 20, 2020

This is so exciting! We can't wait to grow alongside your business 💖
Thanks so much for the 5-stars! Glad Jobie was able to help!