Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,369)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs, noting its user-friendly interface and exceptional customer service. They appreciate the straightforward setup, ease of use, and the significant improvements in customer retention and engagement. The responsive support team, including staff members like Lisa, Lynn, and Joana, is frequently praised. Merchants also value the reliable performance and smooth integration with Shopify, which contributes positively to business growth through increased sales and repeat business.

August 10, 2016

Quick and Simple to setup. Looking forward to seeing how it performs.

Titanic Creative Management
United Kingdom
6 minutes using the app
April 16, 2016

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
United States
About 2 hours using the app
August 11, 2018

amazing service automating rewards and referral programs is so great

Planet Vapors
United States
6 minutes using the app
September 1, 2021

super easy to set up, very clean interface- I'm really excited to use this, it makes giving discounts to loyal customers much easier

Fandom Fairytales Pins
Australia
6 minutes using the app
Smile.io replied September 2, 2021

Thank you so much for sharing! So glad to hear about your setup experience 💖

Edited November 10, 2021

Although I just started using the Free Plan the setup was super easy and no coding is required, great!

Primetime Online
Canada
6 minutes using the app
Smile.io replied November 10, 2021

Thank you so much for your lovely review 💖So glad to hear that the setup process was simple!

January 25, 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Elsie's Luxury Cards
United Kingdom
About 2 hours using the app
Smile.io replied January 25, 2022

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂

January 23, 2021

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Habits of A Goddess
United States
5 minutes using the app
Smile.io replied January 24, 2021

Thanks so much for the review 🌟So happy to hear how easy Smile has been to use, and here's to loyalty boosted growth in this new year 🍾

August 31, 2016

Awesome and it does a great job for free!

Emz Blendz
United States
5 minutes using the app
December 7, 2022

Easy to set up, very user friendly. Unlike some apps I don't need help with this it just as simple as naming and going

Say It Back Tee's
United States
5 minutes using the app
Smile.io replied December 7, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

Lisa - Smile Team ✨

April 18, 2022

Easy to install and customize.. looking forward to playing around with it some more before making a final review.

Pearl + Creek
Australia
5 minutes using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us a review! Don't hesitate to reach out if we can help with anything throughout the setup process :)